Lafayette Erie Import Car Care

Steve and his employees have been fair with me and always giving me a good deal and not try to upsell I wouldn't go anywhere else

I bought a vehicle and had no way to know if the timing belt had ever been changed so I took it in to see if I needed one. I asked the owner to call me and let me know if required and new belt. He didn't. I called several times throughout the day to see what the status was and he kept saying they haven't had a chance to look yet. At the end of the day I called and he said it was done. I couldn't believe he went ahead with the repairs without my approval. A timing belt should cost around $300, my bill was $823.79. What a shock!



Even more shocking, when I went out to the garage to get my vehicle the mechanic told me that it didn't need a timing belt but they had put one in anyway. I was horrified that the owner had not done what I had asked, lied to me, and didn't get approval for the repairs that were unnecessary. I wasn't even given a final quote so that I could compare to another shop.



When I tried to resolve the issue with him I received a couple letters written with misspelled words and horrible grammar with no clear explanation.



This has been the worst experience at shop that I have ever had and wouldn't trust this guy with a tricycle. He was dismissive, ripped me off and pretty much said too bad afterwards. There are plenty of other reputable places that do good work and this certainly is not one of them.



In addition, he seems to have a special disdain for female customers.