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that a chain restaurant would have chain customer service. Not this McDonald's. I submitted a breakfast order of two hash browns; a breakfast sandwich with hash browns; and a breakfast sandwich with NO egg with hash browns. I went to the prerequisite second window; picked up our meal; and moved on. One of my breakfast companions looked in the bag and found that 2 hash browns were missing and the last breakfast sandwich that was to have NO egg on it had egg on it. It is a good thing that my breakfast companion was not allergic to eggs.
I went in to inquire about the missing hash browns and the MANAGER said "My bad." I received the barely cooked hash browns and ate them unwillingly. This McDonald's certainly knows who to ruin a trip to the Baltimore Aquariam in a big hurry.
I had had trouble with this McDonald's several years ago but things have NOT changed. Don't waste your time eating here. Get your meal in either Gettysburg or Frederick -- both cities have much better McD's.
My rating is a -10 for extremely poor customer service and poorly cooked food. The hash browns were not crunchy and had been sitting under a light -- lovely and very unappetizing.
Details
Phone: (301) 447-3663
Address: 517 E Main St, Emmitsburg, MD 21727
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Email Business
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Price Range
- $
- Other Links
- Categories
- Other Information
Good For Family: Yes
Good For Groups: Yes
Attire: Casual
Take Out: Yes, No
Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets
Bike Parking: Yes
Takes Reservations: No
Price Range : Below Average
Good for Kids: Yes
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