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Map & DirectionsDirections674 Garden StElizabeth, NJ 07202Write a ReviewWrite Review

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TollFree: (800) 778-7879

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financing available
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KM
Kingsley M.

04/25/2018

Overall
Professionalism

I called this dealership 3 days in a row and I was told a sales rep will return my call. I never got a call back. When I call on the third day I was place on hold for 20 mins, then the phone rep hung up on me.

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CA
Concei A.

08/08/2017

Overall

The guys at the dealership are amazing Ariel was the one helping me even though it took a long process because i wanted a car that they didn't have he walked me through everything and got me the car i wanted thanks to everyone over there and i will recommend

CT
Carle T.

07/31/2017

Overall

This place is the real deal i went for a mercedes benz and they got me what i want even whent they didnt have it at the dealer, Ariel and Paul help me this guys are amazing

ON
Oely N.

07/17/2017

Overall

Dealer contacted and gave me an appointment to see the car. This Rate is for their well responding! Excellent care for customers!

FK
Felipe K.

07/05/2017

Overall

She was excellent-- going there next week going there next week-- no contact yet
.

MS
Misti S.

06/27/2017

Overall

Great experience! Chris and Lee is awesome, they were able to get me into the vehicle I wanted despite my not so great credit history.

WO
Winthro O.

06/13/2017

Overall

My husband and I are satisfied with our 2014 BMW X5. The price was right and the managers and staff made us feel comfortable all around.

AT
Abin T.

05/17/2017

Overall
Expertise
Professionalism
Selection

If you value customer service I highly recommend that you go somewhere. Firstly I'm from out of state, and I inquired about car that was in their lot. I informed them that I would only be able to come on certain day, since I live out of state. I was told to call them the day before I come to make sure the car is available, which I understand. So I planned on going on a Wednesday. I called on Monday evening to make sure the car was still available, which it was according the sales associate. Then I received call on Tue morning asking if I wanted to make an appointment to see the car, and I informed the sales associate that I will be flying on Wednesday for a 10am appointment, which was confirmed by the sales associate. Then I decided to check the dealer website on Tuesday evening to see the car, and the car wasn't listed anymore. I called them and they said that car was sold, and no one had any idea that there was an appointment set for Wednesday. So if I hadn't checked the website, I would have been flying to a dealership that didn't even have the car I was looking for. The kicker is that the Manager told me that the car was sold on Monday evening, and apparently no one had the knowledge that the car wasn't even their. Clearly this is poorly run dealership from top to bottom. My only regret is that I didn't take the previous bad reviews as a warning sign. I hope you adhere the warning

MP
Mellissa P.

05/16/2017

Overall

Like this Dealership, because they responded to my call also do fallows up call .

AJ
Ander J.

05/08/2017

Overall

They all have great customer service. Gregory is also very patient and knowledge, cannot complain. I have been shopping for a while

MP
Marlee P.

05/02/2017

Overall

It was a pleasant experience buying my new car from auto outlet. sal listened well to what I wanted and found me a beautiful car within my budget. He found a great balance between getting me out of the dealership quickly and on the road with my new car and not making me feel rushed. This is a very professional atmosphere and the people are friendly and stand by their word. I will be referring people i know to this dealership to buy a car and to sal for excellent service!

BK
Bessie K.

04/18/2017

Overall

5 stars to there service they were friendly and professional I told them what I wanted and they delivered I'm happy and would recommend to others .

UF
Udaya F.

03/31/2017

Overall

Place has a lot of customers for good reason . Great car selection . Got the car I have been looking for at the price I wanted . Have to thank Peter hope that is the right name . Already getting a load of compliments on my car already !

JK
Jacob K.

03/21/2017

Overall

I came here from out of state. They were pretty straight forward, no surprises. I really appreciated that. Customer service was great, treated me...

BC
Bern C.

03/10/2017

Overall

Excellent customer service! From the receptionist to the finance manager, they were so nice. They made the car buying experience perfect.

BH
Burke H.

02/28/2017

Overall

I just want to say that the service was wonderful. The car was delivered very professional. The whole staff is so nice and friendly,

JS
Jacquette S.

02/14/2017

Overall

I came to Auto Outlet and the place is great. The salesmen were very nice and friendly and they helped me pick out the car I wanted.

DA
Dari A.

02/06/2017

Overall

I would rate my experience as a 5. They have a friendly environment and they are very nice people. Prices were great.

Details

Phone: (908) 662-7780

Address: 674 Garden St, Elizabeth, NJ 07202

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