Sonic Drive-In

I stopped today & ordered the Super Crunchy chicken strips and a Rt 44 Dr Pepper. Got my order, the chicken strips were warm, not slightly crunchy. They were warmed up chicken strips. I flagged downed a young man delivering an order at the next vehicle, who first asked "You wanted crunchy" when I pointed out that the menu said super crunchy, he then proceeded to tell me that they came out of the fryer like that. I started to explain that deep fried chicken do not come out with a soft coating, but half-way thru gave up, handed him the box and asked for my money back, After several minutes he came back, handed me my money and asked for my drink, I said I wanted my drink and he said I asked for my money back for the entire order. Started top say something but decided to go down the road to the next Sonic. And there was a phone # to call on the menu boar, of course it was not a working #, too many calls I am sure.! And I did call my best friend, and whomever else I could think of. There are too many Sonics that have pride in there food and service to stop at one like this!