Ashley Furniture

About 5 months after I thought I paid off a mattress I receive a call from the new AcceptanceNOW guy, Philip, saying the original Jacob guy left and started asking about missed payments. When I went to the store he showed me all sorts of paperwork I'd never seen with electronic signatures that were suppose to pass as mine for a lease on the mattress I thought I'd purchased. When I looked at my bank account I saw that they were pulling money out of my account after I had already paid for the mattress up to $500 over the original price and told me I still owe $800 if I wanted to pay it off today. The total price of the mattress was $965.78 after tax… and I’d already put $1200 in so I refused that option.
My Dad and I went to the Gen. Manager of Ashley who was quite rude to my Dad, a 20 year veteran of the USAF, in saying that they accept no responsibility. And every attempt to reach higher ups in AcceptanceNOW were just unreturned phone calls.