Normita's Latin American Restaurant

I had a blast with my friends at this restaurant. The music is awesome and the food is fresh and very delicious! Every year I see they do a lot of improvement on their service and their food! The food makes me remember my grandma's food! Love it!

I am a regular costumer. The food is delicious. But costumer services fail today (29 June 2012). I took my supervisor to the restaurant for the first time for lunch and I spend $28.00 in food. In the mist of our lunch a nasty, disgusting cockroach landed in my plate and ran all over my food. With my napkin I manage to kill the cockroach, and proceeded to call Mrs. Normita and reported to her the incident. I show her the cockroach and told her I was not going to be able to complete my lunch do to the insect flaying into my plate. The least I was expecting was an apology, the opportunity to replace my plate with new food, or a reimbursement for the inconvenience. The only thing I received was an excuse the neighbor business has fumigated their facility next door and there was nothing they can do. First it is unsanitary, second is common courtesy to replace the meal and reimburse the costumer or at least an apology. That was in the front of the restaurant, I can’t imagine what goes on in the kitchen area.

The food is authentic and delicious, and the service is wonderful.