Malvern School of Collegeville

The Malvern School of Collegeville was the worst daycare experience we have had. We went there because the school has a good reputation and is supposed to be the best of the best - however, we were seriously disappointed. After having to change daycares, the staff paid no extra attention to my child while he was going through an adjustment period (he was only a little over a year old). When we would leave him in the morning and he was upset, they would just allow him to sit on the floor and cry instead of comfort him. Every child in the room looked miserable - nothing like the happy, playful children I saw at his previous daycare and his new one. Also, I question how qualified the staff is outside of the main teacher. They seemed to do poorly with children and not want to play with them. Also, when outside, the teachers all line up against a wall and talk while the children play, cry, fight - it doesn't matter. Multiple times I walked outside to find several kids crying and no teachers attending to them. The kicker, though, was on his 2nd day, he got pushed by an older kid (they had him in the older 1's class even though he wasn't the correct age). He was pushed into the cement side walk and had cuts all over his face. I understand kids fall - but one would think that the teachers would take extra care when the kids are running outside, especially if there is a younger child in the class. My husband finally pulled him out after he dropped him off and experienced first hand how miserable all of the children were. We are now in a new daycare and he doesn't even cry at drop off! The kids are all having fun and we've had only minor scrapes because the teachers engage with the students! The worst part of all of this is I emailed them to tell them I was pulling him out and called the director multiple times. I got an email response to call her - but she never returned my calls. The last thing I heard from her was today, 2.5 months later, when they decided to randomly pull out the tuition money! What a classless thing to do with NO PRIOR WARNING. I contacted the school and they sent me a receipt but no explanation why it was taken out without warning and 2.5 months later. I would suggest many other schools over this place!