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12/27/2011
This was my FIRST and LAST visit to Men's Wearhouse!!! i had the worst possible customer service from a "gentlemen" by the name of Victor! I was shopping for a suit all day and was stressed out and when i finally got here i thought it would be a snap to find a suit since they have all their nice commercials on TV expressing how great they are and how good they can make you look "Guaranteed"... i found a suit and went up to the counter and asked the young cashiers a few questions about the suit and they all looked dumbfounded as if i was speaking in a different language they didn't know anything so they call up Mr. Victor to the front and he says that they have my size in only 3 other stores in the country so i asked him to find out what stores have them and as soon as i turned around he ran off with out saying anything or helping me.. i finally picked out 2 suits by myself and went to pay up front while Victor was in the back helping someone else and as soon as he saw us up front he Literally ran up to the cashier grabbed the suits and started yelling this is not pants from suit and he ran to the back brought a different pair of pants(same pant only 10 sizes bigger then mine) and attached them to the suit while im standing their with the cashier looking at this and trying to figure out what to do.. and to top it off he grabs both suits that i was about to pay (credit card out and ready) he picks the suits up and throws them over his head on the back counter and start turning red and yelling get out and buy somewhere else go to custom special shop im not helping you get out!!! and he ran off to the back room, while i stood there for a minute staring at the cashier not sure what just happened and walked out empty handed stressed and pissed the hell off!! so my recommendation is not to shop at this location ESPECIALLY if Mr. VICTOR is working there hes the one with the mustache..
Details
Phone: (916) 969-5300
Address: 7849 Greenback Ln, Citrus Heights, CA 95610
Website: http://www.menswearhouse.com
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