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- General Info
- With 1,000 stores worldwide, we not only have enormous buying power, but we have partners in all of the major brands, mills and manufacturers. Weve done the research for you. Just tell us your needs, and well satisfy them beyond your expectations. In Cincinnati look to us for one of the largest selections of carpet, hardwood, laminate, ceramic tile, vinyl, area rugs and more and you'll always find the best products and great savings ... every day.
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- Brands
- Bigelow, Invincible Hardwood & LVT, Lees, Resista Soft Style, Rustic River Hardwood, Tigressa, and Laminate for Life
- Payment method
- amex, cash, check, discover, master card, visa
- Location
- Greater Cincinnati
- Neighborhood
- Woodlawn
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Reviews
01/18/2016
Dear Mark W.: Customer satisfaction is paramount to all of us at Carpetland Carpet One. We are disappointed to hear that you are not satisfied with our efforts to address your concerns. We were unaware that you were having issues with the replacement carpet we installed for you. We would like to review the circumstances surrounding the issues with the initial carpet with you and would be happy to investigate your current concerns. Please contact us at 513-771-2345 ext. 118.
01/01/2016
Will never use Carpet One again. Our carpet had to be replaced due to an aquarium breaking. The carpet that was replaced had been in the house for nearly 10 years.
The carpet installed started showing signs of extreme wear and breakdown within the first year. After repeated calls into the second year, they replaced the carpet again. It was discovered upon removal that the padding had broken down causing the majority if the problem.
It's been roughly 4 months and the same problem has already returned. We noticed it starting into the second month and looks horrible already. Between the unprofessional installers (who broke several wine glasses & dropped a full roll of carpet from shoulder height near my 150 gallon aquarium) and the low quality product, I would think twice and definitely shop around when looking for carpet.
Our original carpet was from JP Flooring and we selected it while building our house. It was not builders grade but not the most expensive either. It never showed any signs of breaking down and in fact we still have that carpet in the bedrooms today.
Not sure why this is such a problem with their products but most likely being made in China or of low quality materials.
Do your research.
Details
Phone: (513) 772-3456
Address: 10101 Springfield Pike, Cincinnati, OH 45215
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