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Fax: (312) 492-9674
TollFree: (877) 287-0810
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- Humboldt Park, Northwest Side, Ukrainian Village
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Reviews
04/09/2014
They knowingly sell full spectrum bulbs that do not produce UVB for parrots. UVB is important for some parrots health, it allows them to keep strong healthy bones and helps with the absorption of calcium for egg laying. When I realized this, I wrote a review of the product on their website stating that the bulb they were selling did not produce UVB which they suppressed and did not post.
After reading my review they sent me an E-mail (I did not send them one first):
"We read your review about our economy full spectrum bulb. I's important to note we specifically do not mention UVBs in the listing which is why teh bulb is half the price of a featherbrite bulb -
With birds the benefit to UVB bulbs is overstated, here's why: (link)
good luck
mitch"
So I sent them a message back:
"You also did not post my review. Not mentioning UVB in the listing is a marketing ploy I get that, at least let somebody like me tell potential buyers. One person labelled the bulb 'Vet Prescribed'.
And I quote
'My vet recommended a full spectrum light for my cockatiel. I researched this type of light and found Windy City Parrot. I was impressed with their description of the product and with the price. These folks are responsive and shipped fast. I don't know yet if Buddy is benefitting, but she seems to be fine with it. Will buy another one when needed. Thanks.'
Now before you start telling me that you accept no responsibility for other reviewers let me ask a question. Shouldn't I be allowed to have my review posted as a rebuttal to this kind of nonsense?"
And this is the response I got back:
"Unfortunately Jacob we "go with the flow" we've sold several thousand of these and your's is the only comment about no UVB - also because we dropped the Featherbrite bulb I can not recommend a product that needs to be bought from a competitor - we did sell Featherbritie for 10 years with 'UVB' in the title and we still sold our bulb 25 to 1 over feratherbrite's
mitchr"
I'm just a random internet shopper who got one thing, it makes me wonder what else they could be trying to sell this same way. I will not shop here again.
Details
Phone: (312) 492-9673
Address: 906 N Western Ave, Chicago, IL 60622
Website: http://www.windycityparrot.com
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