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Dr Wash

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CLOSED NOW
Today: 8:00 am - 7:00 pm
Tomorrow: 8:00 am - 7:00 pm
Years in Business icon
21 Years
in Business
BBB Rating icon
Accredited
Business
(703) 961-9447
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Map & Directions13663 Lee Jackson Memorial HwyChantilly, VA 20151Write a Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (703) 961-9491

Fax: (703) 961-9491

Payment method
all major credit cards
Category

Reviews

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jessicagaddison

09/10/2009

Overall
HORRIBLE Service

My car has a little oxidation that I was able to remove myself with a $10 kit from Autozone, but once I saw the work I had cut out for me, I decided to have it professionally done. When I was asked what I wanted done to my car, I told them to focus on the oxidation removal and that I also wanted a full interior/exterior detail. The attendant was unsure of the cost so he consulted his manager. I was told it would take 2-3 hours and it would be $179.95. When I returned 4.5 hours later to pick up my car there was still oxidation and major water spots on the car. When I asked the manager about the oxidation removal he said he could take care of it for an extra $50. When I asked him about the water spots he said, "well, we are only human...we all make mistakes". On top of this, when I got in my car and was driving home, none of the windows were clean and now my car smells like mildew (even after leaving my windows open all day for the last week). NEVER going back.

glp0716

07/10/2009

Overall
WORST SERVICE EVER

One star rating is giving them too much credit. Took my car to them after being reffered to by a neighbor. Maybe they were too busy or having a bad day, but I spent over $100 for inside/outside cleaning. For that price I got water spots on the finish, door jambs left untouched, brake dust left on rims, and it seems like they barely touched the interior. After checking out Checkbook.org I went to Embassy Autowash in Fairfax and spent half that amount for much better service. Will NEVER again take my car there or recommend them to anyone.

Details

Phone: (703) 961-9447

Address: 13663 Lee Jackson Memorial Hwy, Chantilly, VA 20151

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