Absolute Stone Corp

I'm extremely unhappy with Absolute Stone. We contracted them for a shower install 4 years ago. The initial work seemed great, but started leaking a couple of years later (showers are meant to last more that 4 years).I contacted them and they immediately dismissed the issue, stating it was out of warranty. When I persisted, they sent a 3rd party contractor to investigate. He confirmed it was due to a flawed install and Absolute Stone said they would fix it. Since then, I have been getting the run around for months. Each time I do talk with someone, they promise immediate resolution and then do nothing while ignoring calls and messages.I'm filing with the Better Business Bureau now. I suggest you stay away fro Absolute Stone at all costs.

I chose absolute stone after visiting their showroom and being impressed with the stonework. Their granite pricing is hard to beat and they had a couple of exotic colors I had never seen before. Lead time was about half of most competitors and Install went well. I am very satisfied with the overall product. I don't have much experience with the cabinet division but I will keep you posted as my sister is going with them for a remodel.

I was thrillled to get new granite countertops. After obtaining nine estimates, I decided to go with this company. Poor customer service and working with me to make things right. Promises made to return phone calls not kept. No interest in overall customer satisfaction.