A Safe Keeping Self Storage

The management team of ASK has allowed a door to be unsecured for over 60 days despite repeated calls and complaints. They're "waiting for the insurance to process" from the winter storm on 1/23/16. They failed to notify any building tenants of the issue and told me "I don't see the problem, we have cameras". When asked what happens when someone enters the building and cuts tenants locks, maintenance supervisor Jose told me, "that would be covered by insurance". Regional Cynthia asked me to be patient over the weekend and promised to follow up. To date has not called back. Numbers for her have no voicemail. Unprofessional, unacceptable. These people have NO intention of keeping your items "SAFE".



Update 5/1/16 these morons changed the door lock FINALLY after 3 months. They didn't bother to notify tenants of the new code, no worries there's another unsecured door for anyone to enter. A "safe" keeping, huh?Scumbag money grubbing losers. This was at one time a decent place.