On a snowmobiling vacation in Cadillac, had a sled break on the trail, went out to pick it up with the truck and the truck gets stuck........ can it get any worse?? Yes it can! Blew a brake line on the truck and we are nine hours from home and need to pull a trailer all the way back to NY. Made a call to Canfield Auto Company and they were amazing!! They got our truck in and given our situation gave it top priority putting multiple mechanics on it and got it fixed extremely fast! They were unbelievably helpfull from offering a loaner vehicle, to keeping the repair bill to a minimum. I cannot say enough good things about this company!!! If it were possible to rate above 5 stars I would! Great people, superb mechanics!!
If you are looking for a good car or truck. You need to go to Car City in cadillac and talk to Kraig. He will walk you through all the steps so you understand what you are buying and what all the paperwork really means. He took good care of me and talked to me as the most important person in the room. If i did not find a car i liked he would of had one i was looking for brought to the store for me to try next day. Now that is what i call service. Two days ago my check engine light came on and i called him. He found me a garage to take it to and got it fixed in on time. I will be buying another car for him in the futuer.
I asked the owners of Canfield Auto about the bad review because I have bought vehicles from them for over 22 years. This customer was a relatively new customer. Mr. Marshalls boyfriend had a pay history issue with the Canfield's and they would no longer extend credit. He came in after hours and took his vehicle with the extra set of keys. The canfields were nice enough to return their keys but neither would show their face so they send a third party. To slander a business that has extended credit and picked up your vehicle for service is pathetic.