I asked the owners of Canfield Auto about the bad review because I have bought vehicles from them for over 22 years. This customer was a relatively new customer.Mr. Marshalls boyfriend had a pay history issue with the Canfield's and they would nolonger extend credit. He came in after hours and took his vehicle with the extra setof keys. The canfields were nice enough to return their keys but neither would show their face so they send a third party. To slander a business that has extended credit and picked up your vehicle for service is pathetic.
7555 US Highway 131 SCadillac, MI 49601
From Business: Highpoint Auto and Truck Center in Cadillac, MI has a large selection of new and used cars, trucks, and SUVs for you to choose from. For over 25 years our knowled…
I had some issues with my car the crew that use to work there were terrible with customer service... Thankfully they got rid of them and have since hired Derek Sorensen. Derek was very polite and prompt in handling my issues with my car, he listened to my concerns and acted accordingly, he kept me in the loop while my car was being worked on, and even went the extra mile to clean my car and rims which have never looked better. Thank you Derek and Car City you came through when I was in need.
I really liked the courtesy and friendly people, the supply of cars available too. Must of all how quick they were to fix any problems I found with the car I bought, AND to top it off a FREE rental while my car was in getting checked over!! I tell everyone that I talk to about Car City in Cadillac. I am also pleased at how quickly it took to get approved for a car. I will always trust Car City from my next vehicle
We had a problem with our newly purchased van... it wasnt our fault and it wasnt Car City's fault... We talked with Derek numerous times getting it set to be fixed. While being fixed, they gave us a loaner to use. They got it fixed quickly and efficiently and everything to our satisfaction. I left in a positive mood and feel good about our choice to do business with Car City.
I didn't want to leave without a car and I didn't. The process was quick and easy. Jordan did great with any questions we had and went the extra mile to make sure we understood everything. I will never go anywhere else for a car again.
We can't praise the Canfield's enough. They found our used truck in record time but we were under no obligation to purchase same. The service is excellent, the people extremely friendly. Sending all my friends their way.
We had a really great experience with Jordan! My daughter was buying her first car and instead of it being a stressful situation, Jordan made it so easy and calming. She now has her car and loves it!!!!
Great customer service today, Jordan Rock made everything easy and quick! Thank you a ton for helping us out today when we really needed it!!! We love our new ride (:
Very professional and kind. Answered any and all questions with straight forward ness and did not try to beat around the bush. Took care of any problems promptly.
Great to work with and very friendly people. Took to the time to make sure I was happy with the service. Thank you Derrick and Jordan for great friendly service.