Burnsville Auto Repair

Had some repairs done on our 2005 Ford Focus and those were done well, but came out with an unexpected horn issue that did not work. Was told they couldn't "figure it out" as it works for a little bit and then stops. Got concerned as they wanted to keep the car another 24 hours to figure it out. And they're "professionals"? It's a little too ironic that the horn goes out and then "magically" works when I tell them to stop all work as labor would raise final price after 24 hour time extension.

I am happy with the experience I had with this shop. They did a minor job for me, but did a perfect job. You can bet that I'll be back!

A&A Auto has a very nice lobby. It was clean so I didn't mind waiting there while the car was fixed. They explained everything clearly and weren't pushy about unneeded solutions. I'm very satisfied with my experience.

They are very honest and there estimates are often more than the final price. I have been pleased with their repairs and recommend them to anyone!

A&A auto services is a great business to deal with. I thought they did a great job and did it quickly as well. I would use them again!

I can not recommend A & A Auto Services enough. They always take good care of my car, and never try to pressure additional repairs onto the bill. They fix what needs to be fixed, and charge only for the work they complete.

My family and I have been taking our cars to A&A for years, and they've always been incredibly helpful and nice. However, after bringing one of our cars in for an oil change recently, I have to say that I would never bring my cars to them again.



When we took it in for an oil change, my car (not new by anyone's standards) had the "check air suspension" light on. We knew it had a problem and were planning on getting that checked out in the next week, but it had been driving fine for the last two weeks with the light on and I hadn't noticed anything different about the way it drove (not that I was taking chances with it). I also want to mention that it was impossible to drive my car without seeing that light: within a minute of turning the car on, the light would come on -right above the speedometer-and ding at you like you had forgotten to buckle your seat belt.



After we dropped the car off with A&A, a little while later, we got a call saying the car also needed an air filter. They never once mentioned anything about my air suspension light being on. When I asked them about it, they pretty much wrote it off as no big deal.



When I came to pick my car up, the rear end of my car was practically dragging on the ground because the air suspension "air bags" had failed to re-inflate after being taken off of the lift.



They knowingly turned off my air suspension system, after seeing that the light was on, without telling me that they were going to do so to put it on the lift. I understand that you need to do that to put a car with air suspension systems on a lift, but don't you think that if there was a problem with the air suspension system you would talk to the customer before doing something like that since you couldn't know how it would effect the vehicle?



My car is no longer drivable and A&A failed to admit any wrong doing. Please, if you value your cars, particularly you no longer new cars, don't take them to A&A.