Granite Emporium

They sold us a slab when they came and installed they gave us a different slab that was worse than the one we picked, they said they all were the same but they were not, they did nothing to help us, all they said if we wanted something different we had to buy a different slab and pay full price again. please watch these people as the will pull the bait and switch with you. and when you call them on it they said to bad this is what you bought even though we know it was not.

We had a wonderful experience with Granite Emporium. They walked us through each step on what to expect and when they would finish. Price was lower than anywhere else. We were back in our new kitchen in one week. We ordered cabinets and counter tops. They were fast, clean and professional, highly recommend!

Best quality, excellent price and everyone was friendly. The customer service was outstanding. They are very accommodating and helpful. Highly recommend these folks for your home remodel!!!

Excellent!! Great price, products, staff and the job was done fast. I highly recommend!!!

Tony was very professional, honest and trustworthy. He came with samples in hand and spent a good deal of time discussing with me the many options in granite as well as the coordinating back splash. In the course of this meeting, I mentioned doing granite on the bathroom floor and Tony offered to help get me a deal on the tile for the bathroom floor. Not only did he help get a great price for my counters, I also had him make the top to my new kitchen island and the granite for bathroom floor at an incredible price. I found Granite Emporium to be great quality at a fantastic price with excellent service.

In response to the last review, I don't know what you expected...a free countertop? Sounds to me like you were being greedy.

To be upfront, this review is about the post-care of Granite Emporium to their customers on their referral program. Basically - whatever they tell you they will do for 'free' as a gift to you for referring customers to their business is a flat out lie. My wife and I were told after they completed our kitchen that we would receive a free cut slab of granite (that we would have to install ourselves) for each customer that we refer to them. We sent my wife's parents to them for their kitchen to be done, and some friends of ours as well. So, you would think that 2 referrals = 2 slabs, right? Wrong. Had two 5.5' slabs (26" wide) that we asked to cash in on - their basic Otter pattern - nothing exotic. The office assistant took the measurements, Tony said he would honor the referrals, and we could expect to have them ready within a week. Got a call from them a week later saying he is going to charge $700 (and the initial cost would have been $1,300) instead of the free slab that was agreed upon. Looking at some other places for granite, you can get the same 24 sq. ft we were looking for INSTALLED For LESS than what they were going to give as a basic 'gift'. Lesson here is - get it in writing from them. You'll send some customers their way thinking you're doing everyone some good, and you will just end up having the rug pulled out from underneath you. So... as a result, I would second guess my decisions to send any more business their way, since they apparently won't keep promises they make. Make sure you get every single thing in writing from them, or you'll end up getting screwed over.