Ralph's American Car Care Center

I went to this shop a few days ago and will never go back. I found them on line where they offer a $10 off coupon for oil change service. Next I call to get their "normal" price without the coupon which is $24.60 (including waste disposal fee)So I make an appointment for the following day. I ask how long it will take and they tell me about 20 minutes since I am not having my tires rotated.Thinking that my bill will be $14.60 plus tax I was shocked to discover a bill for $34.59. When I disputed the bill they gave me the ridiculous excuse that the price they quoted me was after the $10 off. When I explained that I never told them I had a coupon, they said "we give everyone that price!" Oh and the service that was supposed to be a 20 minute service took just under 2 hours!!! Avoid this place like the plague. I called for a quote another time for a tire and they were the most expensive of the shops I called. Much better shops out there.

I should have written this review a long time ago. I've been taking my cars to Ralph's for about 8 years. I have not yet met more honest people (mechanics or otherwise) than Ralph and his team. On a couple occasions, I took my car to the dealership when having car trouble, then took it to Ralph's for a second opinion only to discover that the dealership was trying to convince me that my car needed repairs it didn't actually need. I never have to worry about Ralph's claiming that my car needs unnecessary repairs to increase their bill, and I am certain that the job will get done right the first time--on the rarest occasion that it's not perfect the first time, they always take it back in without hassle or extra charges. They truly cherish their customers and treat them no less than family.

I came here and was treated wonderfully. I am using their computer because my

battery ran out. They were kind and informative. My service was prompt and I recieved a great deal. I will be back and I will definatly tell all of my firends.



Hillary Brown

Was treated poorly. Staff gave me attitude and were inconsiderate.