I dont charge a consult fee thats a waste of time when you can just began fixing it if its able to be repaired. $125 an hour to start this process as opposed to "the other guys" which charge you a consult fee to determine the issue. If the computer is not repairable you will not be charged and will know as soon as its booted. Most of the current issues with todays computers are Virus and Malware.....which just takes time to run the software. These are easy fixes. Recommending Windows 7 for compatibility now.