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Lily's Nail & Spa

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CLOSED NOW
Today: 10:00 am - 6:00 pm
Tomorrow: 10:00 am - 7:00 pm
(231) 796-7440Call
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Map & DirectionsDirections120 N Michigan AveBig Rapids, MI 49307Write a ReviewWrite Review

More Info

Payment method
discover, visa, all major credit cards, mastercard
Location
Mecosta County Med Arts Bldg
AKA

Lily's Nails and Spa

Categories
Other Information

Parking: Lot, Free

Reviews

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AS
Amy S.

12/29/2014

Overall
Awesome Place!

Been coming here for years.. although they are under new ownership I have experienced great service with both the new and old owner.. fair prices and good looking nails!

CM
Carrie M.

12/29/2014

Overall
NEW OWNERS

The salon was clean and the foot massage with the pedicure was FABULOUS!!! There are new owners so I hope more people review this business because the experience was WONDERFUL!!!!!!! :)

purpledragons

08/09/2013

Overall
painful and confusing

I don't usually get my nails done but I had to for a special family event coming up. I didn't have a choice of places to get them done so my sister

In law sent me here. This was the first time for me ever getting acrylic nails and a pedicure. The young man who did my pedicure was excellent. Although he spoke very broken English, he was very careful and gentle and, in my opinion, did his best. However, when I got my nails put on, it was one of the most painful experiences of my life. The lady who did it seemed angry that I had a bit of old nail polish on and roughly scrubbed it off. I thought to myself "isn't this what you get paid for?" She then grinded my nails off until they were bleeding through the nail bed. The whole time she was saying "relax your hand", "relax". Its a little hard to relax when someone is literally GRINDING your nails totally off. Now that my finger nails were good and bloody, she put some sort of solution on what was left of my nails that BURNED worse than anything. It was inside my freshly destroyed nail bed. It continued burning and stinging well after I got home. While she continued putting on the nails, my sister in law told her that she wanted my eye brows waxed. I was HORRIFIED when an old lady came over and began ripping my eyebrows off while I was getting my nails put on. Not only was it extremely painful, but the lady doing my nails kept yelling at me to "relax hand!!" When my torture wasfinally over, my nails hurt so bad I couldn't bump them on anything without bringing tears to my eyes. DO NOT EVER GO HERE FOR ANY REASON IT IS HORRIBLE. there is a serious language barrier as well.

fsubabe2012

05/14/2012

Overall
Too bad you only have the opti...

Too bad you only have the option of 1 star, they deserve negative stars! Do NOT go here! They lure you in promising that your nail fill is only $15. When they are done putting you through painful torture, they charge you full price as a full set! Plus, they charge EXTRA to paint your nails and/or put a design on them! They do not even match your nails, say you have pink and whites, they will not fill with pink and white, only the clear acrylic. I do not normally polish my nails as I like the pink and whites, but they ruined them and I have to have them polished! My nails look terrible! When you complain to the manager or staff, they mumble in another language with each other and argue that the charge is correct. Not that you can even have a conversation with any of them, there is a SERIOUS language barrier. The most I could understand from the girl doing my nails was "I like get drunk" "I go get drunk" and that they liked to bash the other local nail salons in town. Save yourself misery, go to another salon! I would not recommend them to do my dog's nails! Terrible! F!

Details

Phone: (231) 796-7440

Address: 120 N Michigan Ave, Big Rapids, MI 49307

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