Christian Brothers Automotive Bentonville

My 20 year old daughter took her car in to find out why the air conditioner wasn't working. Was told it needed a new climate control module for $864. Took it it to another shop who found it only needed a resistor and connector for a cost of $248. Thank goodness we didn't take Christian Brothers word and be overcharged over $600!!!

We took my sons car to CB to see what was wrong with the transmission. We knew it was the transmission because we had it looked at before. We told them that it's the transmission and yes we had a certified mechanic look at it before we brought it to CB. We were told that it wasn't the transmission by CB and it would cost $1100 for what needed to be done. After we got it back the car was in worse shape. It was shaking and bouncing. We took it back to them and they said it's just cause of the new mounts that were put on and that the tranny fluid was burnt but it was okay to drive. We took it to a different place today and just like we suspected the transmission needs to be rebuilt and the fly wheel needs to be replaced. We have to put another $1500 into his car. Now the work they did is good but CB should of caught what was wrong when we first brought it to them. We will not be taking any of our vehicles to them and we will not be recommending CB to anyone.

Oil change resulted in an extra trip back due to an oil leak. This meant an hour and a half trip to me. There was NO apology or offer to refund my money. Poor customer service in my book.

Great staff and awesome work. The always deliver the best work with a great attitude

I went and got my oil changes on a 24.95 special. Upon picking up my vehicle I had to wait 10 minutes for someone to talk to me. gave me a list of problems and recommended solutions. Spark plugs need changed - I changed them 6 mo ago. Need UV joint est repair cost $275.00 had my another shop repair for $175.00

trust is lost will not go here again

They were very proactive in helping to resolve issues with my car after I was involved in a car accident. I was stuck out of state from home and they ensured that my vehicle was fixed in a timely manner so I could drive back home. They didn't cut corners. I would recommend them for sure.

To just saying....

Does that water pump for 46.00 include labor to put it on? NO, it does not. Also, that water pump is a remanufactured unit, that typicaly does not last. It carries a lifetime warranty, but do you want to pay to have it replaced every year for the rest of your life? I am sure CBA was not going to be installing that garbage on your vehicle. I work in the industry and see people trying to cut corners on car repairs all the time. Christian Brothers Auto does not cut corners. They quoted a price to perform a long lasting, quality repair on your vehicle. the guys here are straight forward, honest people who want their repairs to last (and not just until the warranty period has passed.) I refer all my friends and family here.

They do great work. Replaced the timing belt on my diesel Jetta, oil change and tire rotation. Excellent service, quality work, communicated any issues and all for approximately 65% of the price the dealer would charge. Honest work with a 1 year warranty on parts and labor. Five Star service....nothing less!

My 18 year old son went to get a quote to replace his water pump. They gave him a quote of $476. I rent to buy the water pump at O'Reilly's and it was $46 with a $15 core. Plus the pump has a life time warranty. Doesnt sound very Christian to me........................just saying. Shop around.