Town & Country Grooming & Boarding

We had used this facility several times through the years with no complaints. On the weekend of July 4th 2016 we arrived to pick up our dogs. We found our lab in severe shape. He was severely dehydrated and very weak. We rushed him to the vet where he no longer could walk. He was suffering from a heat stroke. He has since passed away due to the complications of this incident. We are very saddened by this because we had trusted this facility and we're let down tremendously. We feel this incident could have been avoided by a simple phone call, to let us know he needed medical attention. Or even possibly a separate kennel. Something so simple could have prevented this incident completely. Also vet expenses totaled to $4000 dollars. Not only do we have a large vet bill but we have also lost our handsome boy.