Maaco

Had a crack in the bumper of my Honda. They recommended replacing the bumper and I agreed. A little while later we bumped the car again in our garage and cracked the bumper again...exactly the same spot. Took the car back and found out that they never replaced the bumper in the first place although they charged me for a new bumper. They repaired the crack but charged me for a whole new bumper.

Honestly we were pressed for time so I let them repair it again. This time I was sure the bumper was new (I marked the old one). In anycase a $400 job has cost me over $900 and lost time. They seem like a great company but when a company cheats me or plays with the truth, I avoid them and advise my friends. So be advised.

WORST paint job ever! Before you decide to paint your car at a maaco, read the fine print on their warranty. Should have taken others advice, but didn't.

I needed to get in and out and these guys are the place to go. Great Paint quality! Recommending to all

Came in to this shop to get my left side of my car touched up. I had a few dings and scratches. Left the shop with a brand new car. Great work. definitely will be recommending!

I would say great work, nice people. I heard maaco was pretty good, and boy are they! Definitely came through with the paint job I got. Thanks again guys!

HORRIBLE; shockingly dreadful.......just TERRIBLE

The owner lacks communication skills UNLESS he uses that to HIS advantage. We requested repairs, he verbally agreed to, but never included them in the estimate. Needless to say, repairs NEVER satisfactorily completed. walk, RUN AWAY from this place.....fast.

Go to your insurance preferred body shop!

We have a 97 Honda Accord and went to get it repainted (dark purple) last summer 2010. We thought for $750 the Presidential was a great deal (it has a 2 year warranty). We never expected to have the amount of paint damage to our hood in less than a year. By January of this year were were noticing fading on the hood. It is now May and the METAL is showing through.



Since it was still under warranty we took it back in May. We talked to the service manage ( Ed, I believe) and they said the car would be back by Wednesday. Wednesday rolls around and Never had a call. My husband ask me to call on Thursday since we hadn't heard from them. We call and they say oh, "it should be back on Friday afternoon". It is now 3pm (they close at 6pm) and still haven't heard so my husband gives them a call. They said "let us check and we'll give you a call back in a few minutes". 30 minutes pass and still no word so I give them a call (we had plans to go out for the evening so we were trying to get this done). They said "we still haven't checked yet". An hour later still no call back so I can't believe that it takes 1 hour to check on ONE car. All they had to do was redo our HOOD (we took it to them on Monday and it is now FRIDAY). I call back and they give the old spiel of "we had others ahead of you for insurance claims". I understand that but how about call and say "hey, it's going to be a few more days before your car is done". They didn't even call. They had promised our car was to be done on Wednesday and never would have called. WE HAD TO CALL THEM EVERY TIME!



To cap it off, the service manager (ED) says "what do you want us to do. We've done all we can do". My answer to that is CUSTOMER SERVICE. 1) Pic up the PHONE and call your customers and tell them changes (don't lie and say we beat you to the punch) 2) Admit when you are wrong and APOLOGIZE. An apology will go a long way.



This experience has soured me on MAACO and I will never take my business to them or any other Maaco outlet. I would say spend the extra money on a premium outlet.

This shop painted my daughters camerro, around June 6th, we noticed wrinkles and spots, (they called orange peel) when she got it home. I had her go back and they said she did it ????? There two year warranty did not last two days !!!!!!! One star was mandatory to submit this review.... This is the second time I posted this review, they are deleting them as soon as they see them. Do not use this paint shop! Especially if you're a woman.