Processing Solutions

If you want to be transported to a Tony Soprano-style world, definitely sign up with Processing Solutions. If negative stars was an option, they d deserve it. This outfit promises low rates -- but when you audit your statements (which we had done by a third party), you ll find unexplainable charges, double charges, and straight overcharges that effectively double your costs. They fail to notify you in a timely way (or at all) of chargebacks, lose your data to support their charges ( tough luck is their response), threaten you constantly with the TMF/MATCH file (which can put you out of business) at every turn, cannot keep any staff (and they never disconnect the voicemail so you don t know it), and seem to also change their name with some frequency.



The world of merchant processing businesses is pretty shady, but it is still astonishing that these guys can stay in business.



You've been warned

Very unprofessional staff. Difficult to get customer service to help me with my credit card machine problem. Rob was the Rep. I spoke with. Took me 14 days to get my new machine in the mail. Instead of the company shipping the new machine Fed Ex overnight, they shipped it Ground service. All I got was the run a round even after I contacted our bank president. He tried to contact them on my behalf and was treated the same way. Would never recommend this company to anyone opening a business. Due to the bad customer service experience, I am now looking for a new company to handle my credit card account. Hope the President of the company reads this review!