More Info
Simple. Safe. Secure
- General Info
- In life, there comes a time when we recognize what really matters most-Family, Friends, Home, and Office. That's why we are in business. We protect the things in your life that matter. Wherever you need us most, we will be there. We are Serious about Security. There are too many security companies out there that promise so much and instead, deliver hidden costs, extra fees, shady promotions and poor customer service. We don't play games. You can trust us when we say; we value our customers. You come first-make your security simple-Safe & Secure-Choose Platinum Protection-Always Professional. We believe every system should be installed with an eye toward functionality & aesthetics. Your new system will be custom-designed to fit your specific needs.
- support@pprotect.com
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Reviews
I am having an issue with this company because we keep receiving past due statements and we are not customers. My wife and I started the process to receive services but after some research of the company we decided to go with some one else. We tried reaching out on several occasion about returning the equipment.After Several months have passed we received a "first past due notice for monitoring service." Once multiple phone calls were made to platinum and monotronics,we were finally able to speak with someone and get the equipment returned. I have my FedEx shipping receipt and Signature proof of Delivery Letter as well as photos of the condition of the equipment. I would really like to get this resolved as soon as possible and end all tie to this company.
This system was sold to me by a door-to-door salesman who lied about half of what the comapny does. Now that I know what the company is really like, rude, unreasonable business practices, unflexible requirements, they want to charge me over $2500 to cancel their services. I highly, strongly do not reccomend them.
they are a rip off they said one thing and then do try to charge even do they system is not working,,they sent the police over to my house for 3 false alarms
Details
Phone: (888) 507-7683
Address: 1261 S 820 E, American Fork, UT 84003
Website: http://www.platinumprotect.com
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