The store looks like a totalitarian regime. For example: a sign at the meat/fish counter: "Pick a ticket! No ticket - No service!" Or "Only one sample per person!" As if I am going to wolf down all their crappy cookie samples. Finally, no returns under any circumstances. I bought a duck which appeared all smashed up, without a wing and overall of a questionable quality. Tried to return it same day but could not. Even in "exceptional" cases when they allow you to return they charge a 15% restocking fee!!! For what? Everything seems overpriced. Why would anybody go there unless for an exotic spice. I personally could not find a duck anywhere else but then I found it at Smith -- much better quality and price. I am sorry I have to give even one star. Never again.