Reverse Osmosis Superstore, L L C
10702 Deandra Dr, Zionsville, IN 46077
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Personally, I have bought 3 or 4 times from Reverse Osmosis Superstore, and each time has been an excellent transaction. I recommended my company to check the superstore out for a commercial reverse osmosis system. Scott reviewed our water results, discussed the gallons we needed, and provided the solution. We couldn't be happier. Our customers love the water and that is the key for us. We will continue to work with ReverseOsmosis.com in the future.
Moved into a new condo...stressed out....couldn't find anyone in town that could find the water filters that I needed for my reverse osmosis system. I looked online and found ReverseOsmosis.com, I spoke with Craig, he very quickly summarized what I had, told me the brand, model, and what I needed to maintain the system. He is very good at what he does! Just received the filters, they were correct, I installed them in about 10 minutes...and will now be a life-long customer of the Reverse Osmosis Superstore.
I order most everything online...and usually the service is just ok....but in working with the Superstore I was very happy with my purchase and their staff. I was needing a reverse osmosis system for my aquarium...they sized it perfectly...gave me help over the phone on installing the line into the tanks and even helped out with my pH problem. In short summary, great products and great people.
My wife and I were experiencing hard water and water that at times smelled really bad. We spoke with Craig first and then Scott at ReverseOsmosis.com. Scott spoke with us at great length and even reviewed our water testing numbers for us. He then called back a few hours later with what he would propose to resolve our problem water. We decided to go ahead and purchase the water softener, carbon system, and reverse osmosis system. We now have literally perfect water. My wife and kids no longer complain about the hardness, itching, or smelly water because it is gone, and my family has never drank this much water before. The reverse osmosis system gave us the best in drinking water, and my kids actually like drinking the water now. I want to thank Scott, Craig, and the staff at Reverse Osmosis Superstore for not only giving us great water and great service, but saving us money. Thank you!
I normally don't write reviews...but wanted to do so. My family had terrible water...iron, hardness, and the pH of the water was way too low. I spoke with Scott at the Superstore and he took time to talk to us on our water problems, and even reviewed our lab numbers on the water we had tested. He called back, told us exactly what we needed to resolve our problems. We received the systems about a week later, and we are very happy. The water is finally good water...no more iron, no more hardness, and we now enjoy drinking it. Thank you for all of your help Reverse Osmosis Superstore!
I bought a residential reverse osmosis system for underneath my kitchen sink. I first found the superstore on Amazon, they had excellent ratings, and so I called and spoke with a representative. I was very impressed with their help in finding the correct system. My wife and I received the system, had it installed, and it has been the best water we have ever had...great quality! We are buying our children a system for Christmas. I highly recommend the Reverse Osmosis Superstore.
This a con business. When I asked him about the warranty and return policy he hanged up on me and when I called back he did it multiple times.
They have also bad review on the amazon...so be careful do not buy from this company...
This is obviously a fraudulent review, most likely by a competitor. I have worked for the company for more than 4 years. First off...our customer reps are all family members who are proud of the 5-year warranty...it is the best in the industry, and our return policy is the best and longest in the industry, so we would never hang up on someone. 2nd of all, when someone calls in it automatically goes to a different customer representative, and we don't know who calls in...so that is a lie. Lastly, I handle the Amazon account, and we have 100% positive feedback from thousands of transactions. We also have many internet awards for customer service.
Purchased a reverse osmosis cooler system for our office...absolutely fantastic! Everyone in our office simply loves the water for coffee, tea, lunch, and water. The customer service staff was excellent in helping our maintenance crew with installation over the phone. Very happy with Reverse Osmosis Superstore!
There are very few times when I write a review on a company, but this company has helped me out so much and been so good to me, I decided to do so. The staff at ReverseOsmosis.com helped me find water filters that no one locally could find, sent me instructions to install them, and even had Craig at the company guide me through the installation process on the phone. This is great customer service!!
Ordered the Viseon 6 Iron Filter System from the Reverse Osmosis Superstore a few months ago. We had a tough time with rust water with sulphur smell, but we trusted this would be a great system for our family, and it has been excellent. Since our purchase of this system, no more iron in the water and no more smell....a lifesaver! The customer service staff was really nice and helpful in guiding us through the installation, instructions were great, and we saved a lot of money over our local companies for the same product...Highly recommend ReverseOsmosis.com to anyone looking for great equipment, great staff, and to save money.
We were recommended to the Superstore, our neighbors had purchased the 6-stage reverse osmosis system and said we should get one too....We decided to order the system and have been extremely happy with our water. Our kids now love drinking water and it seems our dogs do too! Our ice cubes have never been clearer and I am telling all of my friends at church about the Reverse Osmosis Superstore. Great product!
Well I purchased a 200gpd system from the Reverse Osmosis Superstore website and it arrived promptly. It had good instructions and the technician that I worked with (Jason) was absolutely excellent...an asset to their company. I have a hobby of making beer, and I use reverse osmosis water, so this is great! I highly recommend the superstore and have recommended them to all of my beermaker friends.
Recently I purchased a reverse osmosis 6-stage system and had it installed by my brother. It has been wonderful, excellent quality system, and no more bacteria during routine water tests. Talk about peace of mind, very nice. The company also helped out during installation on the phone and made it quick and easy!
I bought a Reverse Osmosis filter from them. I thought I could hook it up to the faucet. I could not and needed to drill a hole in the kitchen sink. My landlord would not let me. I asked for a refund and they just ignored me! I will never do business with them again and I do not recommend them to anyone! Star rating of Zero!
My wife and I moved into a new home, we had a water system already in the home. We called several companies who were not very helpful in helping us to find the correct filters, but Reverse Osmosis Superstore went above and beyond. We sent in a picture, they examined it, told us the correct filters, shipped them promptly, and they were perfect! Great customer service!!!
I was having issues with my old water softener, and decided it was time to purchase a new one. I found ReverseOsmosis.com had the one I was looking for at a great price with free shipping. I had it installed and it has been great! They saved me a lot of money on a system that my local water guy was selling for double. I would recommend them and their staff to anyone.
My husband and I purchased a reverse osmosis system for this company, and we couldn't be happier. The water is great, we enjoy the clear ice cubes and my family is drinking more water than ever. My food tastes better too. The customer service staff was excellent in answering my husband's questions during installation, it made it very quick and very simple! I would recommend the Reverse Osmosis Superstore!
I purchased a reverse osmosis pump from them. It did not seem to increase pressure or replentish the tank any faster. I sent an email asking for help. No response. I sent an email asking for a refund, they responded indicating a technician would call me today. No one ever called. Had their customer service been as fast as their shipping/billing I would have been impressed. But it wasn't. Evidently my $80 order wasn't worth their time to resolve.