Northwest Auto & Tire
2421 20th St, Zion, IL 60099
Northwest Automotive Service
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10/10/2011Provided by Citysearch -
Northwest Auto & Tire has worked with Dave and we have reached an amicable resolution. The aftermarket equipment used to reset tire pressure monitors does not come with documentation identifying the few vehicles that it is not compatible with. This lack of information required Dave to take the vehicle to a dealership for resetting. We have reimbursed this expense and have also made a full refund for the parts and labor used. Northwest Auto & Tire is in the process of purchasing new equipment to avoid this happening again. We pride ourselves in maintaining up to date equipment and appreciate feedback from our customers and the opportunity to resolve any mistakes or misunderstandings. -
07/14/2011Provided by Citysearch -
I took my car for a simple repair, I paid out an arm and leg for the service and not even one month later I was returning with the same problem. They did the second repair free because of the guaranteed work they provide. It was about one week after this repair and I began having the exact same problem so I took the car to a dealership to have them see what the exact cause was, turns out that this shop installed the wrong parts... I will NEVER use Northwest again because of the insane prices and cheap, short-cutted work that they do. If you do not know about cars these people will blow plenty of smoke to make them seem like a good place to go, what a great scam they have going.
11/30/2010Provided by Citysearch -
Northwest Automotive has been my car repair shop since 1975. I go there because I trust the service I get by the professionals on staff. Everyone from the front office to the mechanics is competent, professional and friendly. When I take my cars in for repair I like to have the job done right the first time - Northwest always delivers for me!
I've been doing business at Northwest Automotive since it opened for business in 1975. It's the only car repair shop I'll do business with. The service is friendly, professional and competent. The mechanics keep current with the latest certifications and the front office staff is very knowledgeable. I've recommended Northwest to many people and will continue to do so. As far as I know everyone I have sent there is very satisified.