What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
From Business: Jack Worstall & Sons is a full service auto glass specialist in Zanesville, Ohio. Serving the local area since 1949, we accept most major insurance and credit car…
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Zanesville area, turn to Safelite AutoGlass. Those in Zanesville…
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
We needed service while in Zanesville, Ohio the week after the 4th of July. They had been on vacation the holiday week during the heat wave that covered the east coast and much of the midwest. They are air condition specialists, so they were backed up with calls from regular customers. We explained our problem, and even though they were pretty much overwhelmed, they agreed to take our vehicle in, but said they likely could not service it until late in the week. We towed it to them on Monday. They called Tuesday morning to tell us they ran the test on the alternator and battery, and determined it was the alternator. They had the part on hand, so they fixed our vehicle immediately...we were thrilled to say the least as we would have been without a vehicle. The Zanesville Chamber of Commerce recommended them. We are thrilled with their commitment to providing service with a smile. Their work was most reasonably priced, and our vehicle is running just fine. Thank you for great service at a time that was a challenge for you. We truly appreciate your taking care of us promptly and at a price that was most appreciated. You guys are great...we highly recommend TC Service for you auto needs!
worst mechanic there is keeps your car for months ignores messages and phone calls works on other projects instead of working on your car dosen't care if its the only car you have tell all friends and family not let randy kelso anywhere near their vehicles
Took my vehicle to another garage for overheating. They said I needed a new water pump. It overheated again the very next day and was leaking coolant. Took it to Rock's Auto Works and when they checked the water pump, it was the original part (18 years old). Also, timing belt had to be taken off to get to the water pump, and it was dry-rotted. I have the parts they took off.
Place is a joke. I went in to simply get the front 2 tires changed and they tried to sell me all the services they offer. Employees are very cocky and rude. Would not recommend to my worst enemy.
We broke down from out of town. Ken treated us like family. Got us back on road next day. Lined up rental transportation so we had minimal downtime on our trip. Excellent ratings from us. Thank you Ken and your crew.
disappointed with this garage.. oh granted they changed the oil and fixed the problem with where the problem was for the engine repair light but.. he didn't bother to tell me it had an oil leak when he called me to say it was finished.. He didn't tell me where it was leaking and they put it up on the rack.. I asked him if they could do it today, he said no because he didn't have an mechanics! what? why then are you running a garage and you have NO mechanics? For that reason I will NOT be taking my vehicle back to this particular garage. Thanks but no thanks.
Outstanding business , my first time there and I will keep going back. They take good care of customer.
Good honest people that do great work at a great price! Their parking lot is always full and their is usually a waiting list but it is worth the wait! Thanks, Tom, for always being friendly, fair and giving me and the rest of your customers 110%!
This guy does a very good and quick job. Love the fact that he will look over your vehicle and let you know what's wrong and doesn't charge you. One of the last great mechanics that cares about his customers.
Clean shop, owner works the counter (great to see someone hands on) friendly and VERY easy to work with. Will return and recommend to anyone!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.