I hired a cab at a certain time. We then picked up a couple after my pickup. I mentioned I did not want to share a cab. Asked if we were sharing the fare. Was told no. We each pay full cost. The ride was uncomfortable with strangers. Not to mention illegal
Called to get picked up one mile away from their location and they said they were too busy to pick up out of town....one mile. A cab company shouldn’t be limited to only pick up customers in town. Clearly don’t have enough staff, or they’re too inexperienced to know to put on more staff during weekends, or they’re just too lazy.
They are awesome people that run this fine establishment they just dony have time to waste with bs which is understandable....atleast they are honest. When i rode with yellow cab years ago they would tell you 25 min and 50 min later all the cabs would be broke down. Never have to worry about that with starbright!!
I called to make a complaint and the head guy hung up on me I'm not happy and I called bc one of the drivers almost hit my dog bc they was doing 35 in a 10mph zone I'm glad I don't have to depend on a taxi for anything...
On time but no metter been charged differnt prices everytime this time it was 5 more dollars and gas price is down from last time ... Not for sure what's up with that. Just wondering what the rules and regulations are for a cab company not to have a metter on their vehicles? Doesn't that defeat the whole deffinetion of cabs?
The only thing I have to complain about is the price if a cab is a little high,but I understand because if the price if gas. I think they should instal meters to insure fairness. Sometimes they are a little slow but that is exspected being they are the only cab company inZanesville