What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Zachary Area
We recently took my granddaughters white Toyota (2011 Corolla with much of the white paint flaking off - apparently a not uncommon problem with this…
10705 Burbank DrBaton Rouge, LA 70810
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
11212 Cedar Park AveBaton Rouge, LA 70809
From Business: We provide our customers with various automobile, auto body and vehicle repair services in Baton Rouge, La., and the surrounding areas. Here at Able Spring and Al…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They exceeded our expectations. VERY professional and good work.Happy they are here in Zachary!K P
This place was awesome. Did the business relocate? Always quick service! My dad and me had 3 different repairs fixed in minutes. One time Thomas stayed late to finish in the time he promised. Anyone know how to contact the owner?
I was very satisfied with the repairs done on my Tundra and Acura. One was an insurance claim, and they worked the claim with the insurance company (Premier is a preferred repair shop with my insurance). The other was out-of-pocket, and I was given a fair estimate that was lower than the other reputable body shops in Zachary. They truly provide "premier" body repairs. Jason was the one who helped me, and he was honest about the work that needed to be done. I will continue to use Premier Collision for any future body work on my vehicles.
BEWARE, THE OWNER "JOE" IS A CONARTIST, HE CHEATED ME OUT OF $700 DOLLARS, WOULDNT GIVE ME A RECIEPT, AND MADE MY TRUCK RUN EVEN WORSE
I was rear ended by another party in my brand new 2016 Toyota Tundra recently, so I was very concerned that my truck with only 1500 miles would not ever be the same. The folks at Premier Collision reassured me that they would put it back to like new condition. Sure enough, they did just that! I can not be more pleased with the courteous, efficient and professional service that this body shop has provided. They ordered the parts that the truck needed from their estimate, let me know when they were in, and set up a time for me to drop off the truck. They worked with the insurance company to make sure the estimate was correct, and finished the truck when they said they would! Since my truck is black, I was concerned about the paint, but I can tell you, the paint matches perfectly! If you are looking for a professional, efficient, and friendly body shop, I HIGHLY recommend Premier Collision!
Great work done on vehicle. Best paint I seen done. Great customer service and great to deal with them. Recommend everyone to use them if u want great quality work done.
Fast, quick, attentive service........they can do it all from a complete motor tear down and rebuild to a simple oil change. The prices are very reasonable, the service is excellent! They guys at Extra Mile have earned my families business!!If you want it done right......done quick.....and done for a fair price bring it and they will fix it!!
I was just sickened when my new pick up was damaged in a fender bender. I had no idea who to use to make the repairs and restore my truck back to its original showroom condition. I was told by a co worker to call Premier Collision. He had his wife's vehicle repaired there and was just so impressed by the ownership's pride and integrity with his workmanship. I called Premier Collision and I'm so glad I did. Not only was my truck back in its showroom condition in less than a week, but Premier picked my truck up, did the work and then redelivered right to my door. I couldn't ask for more. If you baby your vehicle as I do, and it gets damaged. You will not regret placing your vehicle in Premier Collisions professorial hands. I highly recommend that you trust in Premier Collision. Thank you Jason Brown and all your employees.
Awesome work, honest, and last but not least great customer service!
Premier picked up my mother’s car on Monday the week before Easter in 2013. They had promised to have the car done by Friday of the same week. She was paying out her pocket to get a spot on a rear quarter panel fixed ,1. They promised to have the car finished by a specific date, yet they let it sit at their shop for two days without touching it while my mother was stuck at home without a vehicle. When they had to repaint some parts because they didn't prep them properly, they then were not able to deliver the car on the promised date. They ended up keeping the car for 5 days past the originally promised date.(2) Someone in their shop left a two foot long torx screwdriver under the hood when they were putting it back together,(3) One of their workers had disconnected the antenna for the key fobs in the trunk when they were working in that area and had forgotten to plug it back in. (4)And they also did not replace the clips that hold the lining of the trunk to the frame, leaving them to rattle loosely.(5) They did not spend the time they were paid for in buffing the car, leaving many easily removable defects in the outer layers of clear that any competent buffer would have removed. There is no way they spent three hours on it much less the 4 they got paid for.(6) They took the time to put a shiny tire dressing on the tires before my mother picked the car up yet they could not spend any effort to clean the left over buffing compound off the car (inside every seem, inside the doors, under the hood, big white easily noticeable hand prints inside the doors, )(7) The returned the car as finished yet there is more than one spot of trash in the paint on the bumper. There is no way a competent shop would let such shoddy work leaveI have to say, I would not let my mom bring the car back to them to have the bumper repainted again. After the litany of problems she had, there is no way I would ever let them touch the car again.And finally, throughout the whole process, they were less than upfront about the issues and seemed only to want to make excuses, even though it was obvious they were not being honest.Dealing with them was thoroughly disheartening in all respects. Please be warned.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.