I am very disappointed in Gary Blanchard's. My fiancé went here for my engagement ring, not knowing anything about Jewelry. I wanted a simple heart shaped diamond in a solitaire setting. They didn't have the ring in stock, but one was specially made for me. I loved it and we planned to get our other rings from there was well. One day I noticed my diamond was loose so we took it there to have it fixed. While the lady working was looking at it, she noticed a chip and said I must have banged my hand on something. I do not remember any such thing. If I hit my hand hard I think I would have known. I’m not saying I didn't hit my hand, but if I did, it wasn't hard enough for me to remember. My fiancé was never offered or mentioned any type of warranty or protection when he purchased the ring, and had no idea he needed one. They did tighten the prongs for me free of charge which was nice, but they wanted $300 to replace the diamond, which is only 1/4 carat...if that big. We were also told he would fix it for $150 by shaving it down, which would make it smaller. It's a tiny diamond already. I don't think they were very helpful to my fiancé when He bought the ring. They should have been more informative. Oh and this purchase was not even 6 months ago. Also, my soon to be mother in law wrote a status on facebook about her disappointment and some tattle tale women went back to Mr. Blanchard and told him about it and gave him her personal cell phone number and he had the nerve to call her and ask her what the problem was. He then said he would shave my ring down for $125. Not to mention the setting my diamond was put in is not correct for an engagement ring. There is no way I can find a wedding band that will go with it, unless I get a ring guard. So now we not only have to purchase wedding bands, we have to get a replacement diamond. With all the stress of planning a wedding, this just adds on to it.
I have gorgeous pieces of jewelry from Gary Blanchard. The selection in this shop is wonderful and if you cannot find exactly what you are looking for-Gary Blanchard will design and make it for you. He is an extremely gifted artist! The staff is always friendly and knowledgeable (we love Rosie!). Jim and I highly recommend this jeweler. Gary Blanchard Jewelers is truly a rare gem! (Pun intended)