If I had read the reviews prior to renting with this property management company,the outcome would still been the same. I figured new managers would have rotated into position but not the case. These managers look to have worked here since the beginning of time! ON another note; Burkett Company realtors seemed very eager to rent and fix anything needing repairs. Once the rental agreement was signed their attitudes changed direction. One major flaw, of many, was that the home had no operating smoke detectors. AZ law requires landlords to place a working smoke detector in each bedroom and in hall; the property managers were not willing to meet this requirement, I had to go as far as have the city Fire Marshall call the property mangers to remind them of their responsibilities and liability in this arena. Needless to say after the conversation, it was expedited. Seems I often have to refer to the rights and responsibilities of landlords and renters when major requests are made, which is something they should be privy to! Every issue is met with resistance and noncompliance with these property managers and it is only the beginning of our lease. Maybe they figure if they ignore us we will stop calling them; NOT THE CASE WITH THIS RENTER! This is going to be a LONG YEAR OR A SHORT LEASE!! Many owners seek the assistance of property managers for help and because they don't want to be burdened with renters but if you request the owner's information and they refuse to give it you (by any reason other than the owner's request) then this may be a shoddy company full of unprofessional workers!!
Burkett Company has a history of not paying their vendors. Do not do business with them! Their administrative assistant ( Wendy) is the rudest person I have ever had the displeasure to do business with. They are a big corporation and believe in screwing the little guy. Intimidating quotes are attached to the bottom of all emails, with the "show no mercy" message. I fully believe that these are meant to scare their creditors.