Blocker's Septic and Plumbing
85417 Joann Rd, Yulee, FL 32097
Services: Blocker's Septic and Plumbing provides reliable and affordable services for residential and commercial jobs, including: •New Construction/Installation •Septic Tank Pumping •Septic Tank Repairs •Sewer Line Services •Drain Line Repair •Sewer Conversion •Clog Removal •Tree Root Removal •Sump Pump Service •Sewage Backup Removal •Drain Field Repair •Hydro-Jetting •Leak Repair •Lift Stations •Plumbing •Stoppage Repair •Water Heaters
After having paid almost $800 less than 2 months ago to have my septic system pump repaired and telling the repairman that I didn't care what it took, I just don't want to have anymore problem, I had to call them back out today because of a septic backup. Not surprisingly, they didn't honor their warranty and insisted on charging me $250 to pump out my system. I asked why they didn't do that when they were just out, they said "well we probably should have". Ya think!! If and when I need septice service I WILL NOT be calling Blockers out.
Its 4th of July weekend. The entire Green family will be driving in from Atlanta by noon. Our septic system went kaputz this am. In a not -so -mild panic I called Blocker's Septic and Plumbing to rescue us. A wonderful gentleman promptly answered the phone and said - yes! we can help you! That alone wins my loyalty! He said lets go over a few things before I come out, you may not need me. So he walked us through a few checkpoints, one being the electricity to the pump. The lawnmower had hit the outside outlet and interrupted the power. Case solved. We can't thank you enough!! Customer service is a lost art so when we find it - we support you! Again - we appreciate you so much!!
This is my 3rd time using Blocker's Septic in the last 11 years. Every time the phone is answered or quickly returned. The trucks are clean and the employees are courteous and very knowledgeable about septic tanks and drain fields. I have always gotten same day if not the next day first thing service. I would highly recommend this company to any one if you want good, quality service with a quickness.
I can't say enough about Blocker's Septic. My phone call was promptly returned. Since I am not a knowledgeable septic person, Jim, the Office Manager did not talk an alien language to me and expect me to understand.
On Monday, I explained what my permit entailed. An appointment was made for an on site evaluation on Tuesday morning. They conferred with the Health Dept, and work began Thursday morning at 7:30am. At 1pm the 334sqft bundle drain field and 900gal tank was installed. Health Dept inspected/signed-off and the job completed the by 3pm. Lot was graded and clean.
No cussing, horse playing...strictly courteous and professional business on the phone and at the work site. Your family could watch the work without embarrassment. This is important. They worked until the job was completed.
They asked for an initial deposit and the balance only when the Health Dept approved the completed work. These are local hard working men and are US citizens. There were no surprises, Thank you Blocker Septic.
Fernandina Beach, FL