What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This pepboys has come a long way... all technicians here are ase certified now, and management is great... very honest, very busy, would reccomened an appointment if your going in, but if its an emergency, they do what it takes to get you back on the road. Would highly recommend this location in yucaipa if your vehicle needs repair, they r willing to help and do whatever it takes to help those in need. I would rate more than 5 stars if i could.
Awful!!! Had my car towed there after it lost water and overheated. They called and said I need to replace the motor. I couldn't afford to do that so my neighbor gave me a bit more than pick a part for it. He took it home, put antifreeze in it. Turns out NOTHING WAS WRONG! PEPBOYS JUST WANTED TO TAKE ADVANTAGE. I lost a car that I couldn't afford to lose. What a rip off they are. DON'T GO THERE LADIES.. THEY'LL ROB YOU BLIND!!!
Bob is total crook do not take your car or truck to his shop he will screw you over you have been warned !!
Do not. I repeat do not take your cars to Exclusive Auto. I basically paid this place to destroy my car. Then had to pay a professional auto shop to fix the damages this place caused. My car was a BWM and Walter also was the technician. Agaon, just save your money and time, take your cars some where else.
I have been taking my vehicles to Andre/Yucaipa Auto Electric for almost twenty years. I appreciate his honesty and integrity and work ethic. They're excellent mechanics and Andre provides excellent service. I wouldn't trust taking my vehicle anywhere else!
DO NOT TAKE YOUR CAR HERE BY ANY MEANS!!! OWNER IS A LIAR AND A CHEAT!!! I took my car to the shop for a pre-sale inspection and peace of mind for the person that was buying it. Car is a 2006 BMW 530i. I arrived at 8:15 and was quoted an hour to and hour and a half max, so agreed t to do it and wait. It took them over 2.5 hours to even get to the car. The mechanic that was doing the inspection was Walter. Walter takes my car for a test drive up the block to make sure that it isrunning properly I guess. I watch him pull out of the driveway and proceed to floor the car and hotrod the car up up the street. Then I watch him slam on the brakes and do a uturn in the middle of the street.. Floor the car again and attempt to brake to pull into their driveway. The driveway is at a 90 degree turn from the street and goes up a hill---on both sides of the driveway are dirt burms. He waits until last minute to brake and again slmas on the brakes and hits the dirt burm. I run out and scream at him. The owner comes out and tells me that he will take care of it. Tells Walter something and he takes the car behind the shop and out of site and proceeds to hose the front off. Long story short, I was mortified. The car had a few pounds of dirt up inside the valance. Scraps and deep gouges in to the bottom of the bumper. I was told again by the owner (SIngh I believe is his name) that he would take care of it. I wait another hour and a half (4 hours total) and get the car back in a lot worse of shape then when I bring it in, Keep in mind that I was there just for a pre-sale inspection. I have owned many cars in my years--from Prorsches to Lexus and everything in-between. I have had many dealings withe Dealerships and Local Mechanic shops----I HAVE NEVER had such a terrible experience.....EVER!!! As I leave I again ask the owner how he is going to take care of this---he tells me I can go to the local car wash and they can try to buff it out. These are gouges and deep scratches!!!! I proceeded to take the car to Ben Clymers Bodyshop just to get and estimate on the damage that Walter and Exclusive Auto caused to my car-----$945!!! A little more damage then a car wash buffing it out!! I would steer clear of this place at all costs.
Worst service! Will be reported to bar. Not only is service horrible I had to have roadside assistance tell me my fluids were low! and the best part, they put in non synthetic oil! It is a brand new car and it ONLY takes synthetic! A properly trained service technician would know this! And should know that critical mistake will blow up my car!!!! DO NOT GO HERE and don't bother making an appointment because you'll sit there for 2 hours before they tell you they don't have the product you need due to negligence. Worst service by far!
I have been a loyal customer for 10 years until today. Management has no integrity, in fact told me they don't keep copies of receipts..... I wonder if the IRS knows that. very disrespectful and arrogant. used to be a good place to take your car I will never take mine there again. they will not back up there work.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.