We tried returning mismates that we purchased at a different location and the manager Isaac was unwilling and rude. He complained that it would mess up the inventory. Another female employee involved herself and insulted me and my mother? At one point she said that I'm a piece.... and that I should zip it. Finally another male employee exchanged the shoes. They have horrible customer service and enjoyed humiliating us. Awful experience. I would have given negative stars but it's not an option.