Seriously pay your damn bill you were seen. Like you didn't forget to mention the copay. You're just trying to rip them off. Smh
You are seen so they forgot to ask for your copay ummm you didn't feel it necessary to speak up and mention it? $30 is nothing you were seen shut up and pay your damn bill!
I did not want to give this company one star because after what I have been going through they do not deserve one star.I have been going to Eye Care since I was a very young child, so as an adult I still felt a loyalty to the company. This is my mistake. I went to them for two reasons. First I had a scratch on my eye from my young child and need help, which they did. After I thought that was healed I developed an infection in my eye. I went back to Eye Care saw one of their doctors who prescribed eye drops and told me to come back tomorrow just to make sure that the medicine was working. And that is how he said it to me. When I went to the office the next day they sped through the process, not like a normal office visit. They didn’t even ask me for my copay. Fast forward after the fact the company sent me a bill for my copay in which I called and contested from moment one, with no response from the company or the doctor. My last visit to the office I had another bad experience. I even had the invoice in my pocket but never saw the doctor. There was an emergency with another patient and instead of tell me what was going on they let me sit in the chair for over an hour. I then left the office upset about the situation leaving the invoice with the front desk telling them that I needed a call from the doctor to explain the charge. The doctor NEVER CALLED he decided to send me a letter apologizing for the experience but again avoiding the invoice. Later I got a notice from a collection agency for this $30.00 copay. I immediately called faxed all the info to them and again no response from Eye Care Associates. Needless to say they are still coming after me for my Copay ($30.00)