Ebert Animal Hospital
3530 Southern Blvd, Youngstown, OH 44507
Phone: (330) 788-1452
BBB Member Mahoning, Columbiana and Trumbull Counties
WHAT? NO PAIN PILLS for a dog that just got spayed.
Cut the skin, cut the stomach muscle, cut the uterus, cut the ovaries, poke the needle through to stitch everything back up.
WHAT? STILL NO PAIN PILLS. My friend just went through that and was told twice the dog did not need anything for pain. RUN, RUN, RUN. Would you get stitched up and not take anything for your own pain?
The veterinarian was very sweet and very helpful and good with my kitten. However, this has got to be the rudest office staff I have ever encountered, both in person and on the phone. Other clinics I've been to have a very caring and friendly front office staff who love the animals almost as much as the veterinarian. I don't think this staff even likes animals. The receptionist is the first point of contact in an office, gives the first impression of the business and sets environment. They are supposed to be friendly. Not this receptionist. You really need someone friendlier to greet your customers. I'm giving a rating of 3 stars because I really liked the veterinarian, but the office staff could greatly improve.
I've taken both my dogs for ear infections they took great care of my baby's an showed us how to clean an take care of our baby's ears they were great with our big dogs an very kind an helpful. I've heard a few bad things about them but I had no problem at all. I've been bring our dogs there for a few years now an never any problems. I had my dogs going to a very expensive vet in Canfield but they never carried enough to make sure our dogs had enough medicine to actually heal there ears we have a in-ground pool so our dogs do swim. Ear infections are very common in the kind of dogs we have but the vet in Canfield didn't care enough to tell us this or to inform us there are ear drops we can put in there ears before they swim to help prevent an infection. Dr.Ebert an his staff did inform us an took great care of us an our dogs. There prices will not break your bank account either. We spent 3x as much on taking our dogs to the vet in Canfield an our dogs were never healed. Thank you Dr.ebert an staff for being responsible priced and very helpful.
Took my cat here after adopting it from the disgusting West Side Cats. The animal was so very sick. I was worried to death about him. The receptionists, the manager snd the veterinarian could not have been ruder. My complaint was how ill this cat was thst I brought home two days ago from WestSide Cats. They put the blame on me, after only having this animal two days. I walked out and will never return. Bunch of rude, nasty workers. They better stay in the ghetto, as no one else would go there but the poor who have no choice.
Got our cat from west side cats. Took her to dr. Ebert for her spay and rabies vaccine. Staff was very rude. Called to check on our kitten and they said to pick her up Saturday morning. West side cat calls me at 7pm tonight and tells me they have her. Cat was illegally dispensed from the vet without consulting the owners! We got to west side which was he//. Zena (our kitten) is there with a scratched eye, bitten neck and her claw caps TORN off . Which we had put on to protect her stitches. (They fall off when nail sheds) I had a terrible experience with BOTH PLACES. Must more to say about west side cats. I also wrote a review on their page telling even more tragic problems.