I was referred by a sleep clinic who was referred by my PCP and the sleep study group had me follow up on my sleep study one year later and bring my equipment in when I come in. The equipment needed replaced so they referred me to HCS. The sleep clinic fax the paperwork to HCS and told me I would be contacted shortly. I waited 2 to3 weeks but no contact They had my cell # so I wouldn't miss the call, (I travel a lot for work) I didn't hear anything so I contacted the sleep clinic and they said it was faxed, I asked the sleep clinic what their phone # was and I called it. It went into voice message and told me they would get back to me asap, that never happened I called continue for 3 days and all I got was a busy signal, then I finally got thru to a real voice and she checked and said no fax. I told her I lived in Ohio and she told me I was talking to Pittsburgh Pa. and I had to call Boardman Oh Office So I did and they said they did not receive a fax but to contact my sleep clinic and have it fax to a 800# so I did I waited over a week and no response so I called the HCS office back in Boardman Oh again and I got another person who was giving me a lot of lip service and no results. This has been going on since Feb. 6th 2017 and I'm still waiting I'm going to contact my PC tomorrow and cancel this company. I wish I would have read the reviews before I went with them. I'm Telling Don't use them!!!!!!!!!!!!
229 Churchill Hubbard RdYoungstown, OH 44505
From Business: Is it time for a new prescription? Are you ready for a new look? Do you need speedy, efficient service when you are low on time? For excellent service and a large…
265 Boardman Canfield RdYoungstown, OH 44512
From Business: At LensCrafters located at 265 Boardman Canfield Rd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the wo…
The person at the front desk who made sure things were done is no longer there. If you are on their financial assistance they do not let you know when it expires and you pay full price. They told me to fill out and send another form and it was retroactive. A few months later, as i was not transferred asked for another financial assistance for. have not received it and was told it is not retroactive. Did not receive until 3 calls later and received over a month a month later. Then was told they didn't want it as i had moved to another state and was being transferred. Was not transferred and have been calling them for 6 months and still not done. Am being told my file is transferred but company here has not received it. Form not sent to my Dr. for sign off a year ago so medicare has not been billed for a year. DO NOT USE THIS COMPANY!
Possibly the rudest, most apathetic provider of medical equipment who could somehow manage to remain in business. Do yourself a favor and avoid the frustration of attempting to work with this group. If you are referred to them as I was, ask your health care provider if there is someone else you can deal with. Fortunately, there are some good alternatives in the Youngstown area.