I went in to have about 400 pages copied 2 sided and bound. The salesperson (owner) was very pleasant, but printed them 1 side and charged me $34.92 with no binding. No problem! I just took them back to have it fixed. Actually, it was a huge problem. The co-owner (and wife of the salesperson) became visibly shaken and inappropriately angered when I asked what the additional charge of $10 was for. She refused to tell me what the pricing was supposed to be, and flat out accused me of lying 3 TIMES about what I had originally asked for. I refrained from arguing, as I was perplexed by the rapid rush of unwarranted vehemence. I did try explaining that neither me or the salesperson were necessarily liars and that miscommunications sometimes happen in business. I eventually gave up and asked to speak with someone else, and her reply was verbatim, "If you have something to say, you can say it to me. I'm the owner. I know FOR A FACT what you asked for". I gave her an additional $5 for the binding of the 2 sided copies only and wished her a good day as she stormed off rattled and upset. Also, the front door does not open very wide. I am 5 ft and 95 lbs. 1 foot of space to enter is plenty. I was unable to do that without carefully side stepping through. Although there is a small sign on the door warning clients about this yearly problem, many businesses operate in NE Ohio year round without posing safety risk to their clients.
48 Boardman Poland RdYoungstown, OH 44512
From Business: FedEx Office in Boardman, OH provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need i…