the new owner is awesome, whole environment is friendly overall. so happy with my nails! everyone is so nice and funny.
I love going to Bellagio. It is always a positive vibe and they are all very friendly and they really do show that they care. I have been going there for about 3 months now and I have built such a strong friendship with them and I recommend people go to Bellagio. You will never leave there unhappy.
NEGATIVE 5 stars!!! I came here May 1, 2014 at about 1pm to have my eyebrows waxed. Wait time was acceptable as it was very busy. They took me to the back room to do the waxing. When he opened the door I was surprised to see a young girl (8 or 9) sleeping on the bed. The room stunk horribly of feces. It was strong enough to overpower the scent of nail chemicals and a hot wax pot sitting INSIDE this closed up room. After shaking the girl (who was obviously battling a terrible stomach bug) awake he told her to leave the room. The blanket she was laying on had a few spots of DRIED VOMIT on it. He quickly picked it up and set it on the shelf next to him. Then he looked around and realized there was no clean towel to place over the pillow. So he took the towel that was on the pillow already (that also had dried vomit on it) AND FLIPPED IT OVER TO THE OTHER SIDE and told me to lay down! There was no disinfecting. No cleaning of any kind! I will NEVER return. It still makes me sick to think about it!
I give ZERO stars. Very rude salon. I called that morning and the man said it would be better if I made an appt. So I did for that afternoon. Walked in and waited a half hour and still no service. I had an appt! The owner's 7 year old daughter was directing people where to go and was not very bilingual. Her job was to also clean the foot tubs. Didn't do a very good job to say the least. I had to ask the owner if they were going to be able to get to me bc I had an appt a half hour ago. He was surprised and told his daughter to seat me in the pedi chair. Not impressed with the pedi. On to the mani...told her I wanted rounded nails and she did square. I think the language barrier is a problem. There were bumps in my no chip mani. They give you a shoulder massage after mani. Very strange. Will not go back. Not sure how they stay in business. I've been to asian shops before and this was the worst.
ZERO STARS - 1) Employee laying with pillow on couch; 2) my cuticles look like I took a weed-whacker to them (I do better myself), which I didn't notice until at home and washed my hands well; 3) diluted nail polish color I brought in, so fingers don't match toes exactly; 4) Cell phones are more important than customers. I've been to this salon over the years several times, and have noticed a slow decline. NEVER AGAIN!