The absolute worst customer service my family has ever dealt with. We purchased a storage shed and when they came to install the unit, it was far from leveled, facing the wrong direction AND they broke a small piece in the bottom corner trying to move it in our yard. After they were told it was done wrong (even though it was obvious the thing wasn't leveled) they left and said they would be back to fix it later that day. After giving us their word that someone would come to fix it the next day then again a few days after that no one showed up. We went to the store one last time and told them if they didn't come the next day then we don't want the shed anymore, they can just take it back. Finally, the next day, someone showed up to level the shed and position it in the right direction after over a week! They still have not fixed the bottom corner that was broken upon installation. The WORST customer service ever, we will NEVER deal with this company again. Absolutely ridiculous!