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Working to promote the quality and duration of our pets lives.

General Info
Welcome to Grafton Animal Hospital. We are a full service facility offering medical and surgical services for dogs, cats, birds, and small exotics. The facility is equipped to hospitalize patients as long as needed in a manner that allows close observation and personalized treatment. Grafton Animal Hospital opened March 1994, in a 2500 sq ft facility. In 1999, the practice had grown too large for the existing structure and was enlarged to 4000 sq ft by adding a larger kennel, cat boarding area, and grooming room. One year later, the treatment area and waiting room were enlarged by 30%, and an exam room was added. In late 2005, the hospital was expanded once again to its current 6000 sq ft. Grafton Animal Hospital was first inspected by the American Animal Hospital Association (AAHA) in 1995 and was certified to the highest level of accreditation. It has been recertified several times since and still maintains this prestigious status. AAHA is recognized as the worlds leading association for small animal veterinary hospitals and their goal is to help veterinary practices provide the very best in companion animal care. Grafton Animal Hospital (GAH) is a full service, AAHA certified facility offering medical and surgical services for dogs, cats, birds, and small pocket pets. The facility is equipped to hospitalize patients as long as needed in a manner that allows close observation and personalized treatment. Our success is founded upon our love of animals and respect for the human-animal bond. We are committed to providing the highest care available with an emphasis on client communication and client education. We believe that through client education, we can prevent more illness and greatly shorten the recovery period of unavoidable illness. We are determined to provide modern, high quality care to all, realizing that this care must be tailored to the individual pet and owner. This is why we promote preventive health care and wellness plans to help keep pets healthy
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Phone: (757) 898-8433

Payment method
amex, visa, mastercard, discover, all major credit cards
Accreditation

American Veterinary Medical Association

American Animal Hospital Association

American Boarding Kennels Association

Categories
Kennels, Pet Boarding & Kennels, Pet Grooming, Pet Services, Veterinarians, Veterinary Clinics & Hospitals

Reviews

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LC
Lizzy C.

04/19/2016

Overall
Expertise
Professionalism

I put down my 4 year old gerbil. I've put my gerbils down before (at another exotic vet) and it costs around $40. I saw Dr. Laura Raiff (she was very nice). I figured it would cost around $50 for a gerbil...



$71 for the physical examination

$100 for the euthanasia

$65 for sedatives

Grand total: $234



Note: this is after the physical exam, before the euthanasia process. I should have gotten the estimate up front.



They claim it is Virginia law to do a physical exam before euthanising and they needed the sedative because he was squirming. My last exotic vet in MI put down my gerbil in the carrier cage I brought him in, where squirming wasn't an issue, and didn't charge for examination. I don't know why it cost $100 and not $50 for the euthanasia itself. Lesson learn, I'm not using an exotic vet for euthanasia.



Quotes from other local vets:

Gloucester Vet Hospital: $62

Yorktown Animal Hospital: $73

Animal Care Gloucester: $65

Abingdon Animal Clinic: $53.25

Stephanie B.

01/18/2015

Overall

From the friendly answer of the receptionist to the greeting when I entered, I knew I was in the right Vet's office. Our appointment was with Dr. Raiff. She listened as I described the symptoms and then thoroughly examined my pet, addressing each concern. Always accompanied by an assistant, they too exhibit knowledge and professionalism. I will confidently return with my pets in the future for problems and for routine examinations.

Overall

So very disappointed !!! It looks as if you board a bird it is great but not a dog. I was unhappy last time I left him but tried again.



I called before I picked him up and asked if he already had a bath. He was there over a week so it was complementary. She said "oh we are really busy so he may not be dry because he was just towel dried. Don't you love the smell of wet dog. Its freezing here too and so it wasn't good for him to be wet in a cage, even if it is inside.

When I asked why they didn't use a blower she said if I was paying for the bath they would use the blowers, but since its complementary and they were soooo busy it wasn't guaranteed. REALLY I would have paid extra.

When I arrived they told me they wont charge me for the extra play time because he wouldn't go out...I have a timid dog, REALLY you could not coax him out????

I am sure they just got lazy and only tried once. The reason I am sure of the lazy part is because when I was ready to go I asked where his bed was, the one I brought from home and left. They responded "he had an accident." I asked when , they said "we don't know". Maybe if they had taken him out for some play time he would have not had an accident,

THEN they kindly offered me the opportunity to take the wet bed home and wash it "because they didn't have time to launder it". I realize the stay was over Christmas and New Years so there wasn't a lot of staff. Not my problem. I felt that staff was just trying to get it done and not take the time to coax him outside. That's what I paid for ...I pay $250.00 for the week. I would expect they would have a better handle on my dog...Changing kennels for sure

bonzie24

03/18/2013

Overall
Inconsiderate

The only reason I gave them one star was for the people at the front desk. The dr's did not care at all about what was going on just about the money and I did not feel happy there at all

sbgerb

02/23/2013

Overall

Fantastic Staff, caring techs, and outstanding Doctors. Dr Bockelman has cared for our bird and I can not imagine taking our little green member of the family to anyone else. She went over avian diet, care, and necessary tests to ensure that my little bird was healthy from the moment that we brought him home. The clinic is extremely clean, the front desk crew is excellent at handling pets as they come and go, and the care from the Vet Tech's is exceptional. The staff makes sure that I am in an exam room as soon as I get checked into the clinic so that my nervous bird will not have to "see" the dogs and cats that are coming and going which I greatly appreciate. They also have an exam room that is dedicated to avian care--a huge bonus! I always receive follow up calls, emails, and even texts from the clinic about everything from test results to appointment reminders…I wish that my human DR's were half as good as this clinic! As a military family, one of the hardest things about moving is finding all the new medical services that you need for the family--one of which is a good Vet. If anyone is PCS'ing to Ft Eustis/Langley AFB I would highly recommend that they check out Grafton Animal Hospital in Yorktown.

SM
Sera M.

06/28/2011

Overall
If you want personal attention...

If you want personal attention and time, this is the only place you can find it. Dr. Gross has a way of making you feel as though you are his ONLY patient. I appreciate his time, (most will rush you right back out) he teaches, listens, and gets involved. I can't imagine going anywhere else, he is an Excellent Doctor!

k_tyahoo

11/09/2009

Overall
Caring, Professional, Committed!

Dr. Ramirez, Dr. Dolan and the Grafton staff are the most caring, professional, and committed vets a pet owner can have. They have continuously gone above and beyond to take care of my cats medical issues and it is thanks to them that he is happy and healthy. Grafton is a vet that will treat you like family. They remember your name, call to check on your pet, and will love on your animals as they come in from everything to check-ups to doggy day care. I can't give Grafton a high enough recommendation. Five stars isn't enough!

mkmurdock

08/22/2009

Overall
Best Daycare!!

. I have been taking my dog to "doggie daycare" at Grafton for the last year. It is without a doubt the best thing I have ever done for her. She loves it, she can't wait to get into the door when I drop her off. She loves playing with all her dog friends and when I pick her up she is totally exhausted. The staff is GREAT, the most caring, friendliest and professional bunch you will ever come across. You can be absolutely sure that your pet is in good hands at Grafton Animal Hospital

elaineb27

08/14/2009

Overall
Carmin and LuLu

Our owners board us here whenever they have to go out of town. The indoor air conditioned runs are up to 8'x8' or 64 square feet. We go outside in a large fenced in area 3 times per day. Sometimes our owners get us extra playtime outside or walks. LuLu has epilepsy, so she needs to take special medicine twice a day. Our owners never worry about us when we are here.

kplush23

07/24/2009

Overall
Hands down, the best

Hands down, the best. From researching hours on medications best for our pets, to rushing to save our animals from asthma attacks, Grafton Animal hospital always puts our pets first. When we first found out our cat had asthma, the doctors researched for days to find the best medicine for our cat. They have been with us and our 8 cats, and dog for as long as we can remember. Not only do they have an amazingly clean hospital, they are welcoming, friendly, and understanding with any given problem. They always listen, and truly care about our pets health. Grafton Vet has the best Santa Claus for our Christmas pictures, as well as surgeons to operate on our pets. There is no other vet in town we would trust.

tom-gr

07/23/2009

Overall
Bandit's Dad

Grafton Animal Hospital is an outstanding facility. The Doctors and Staff are not only professional, but very caring and sincere in the treatment of my pet. The boarding facilities are without question the best in the community. I highly recommend this Animal Hospital.

melanie_storrs

07/09/2009

Overall
Great place for my pets

My pugs have gone to Grafton Animal Hospital since they were puppies. I always get postcards and emails to let me know when their shots are due, and being a busy mother, it is greatly appreciated. The staff is always willing to answer my questions and my dogs just love the boarding facility and doggie daycare. I have recommended many of my friends who have also had positive experiences. This is certainly a great place for those people who love to take great care of their pets.