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(757) 596-8658

1624 George Washington Mem HwyYorktown, VA 23693

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Swimming Pool Dealers, Swimming Pool Construction, Swimming Pool Equipment & Supplies

(4 Reviews)
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Today: 9:00 am - 5:00 pm

Please contact the business for updated hours/services due to the COVID-19 advisory.

General Info
Best Pools was founded in 1985 and is located in Yorktown, VA, specializing in building and servicing above ground pools. It is a family-owned business and does not use any subcontractors. The company's employees build the pools, allowing them to have complete control of the construction process from the start of the project to completion. Best Pools services the local peninsula and mid-peninsula areas including York County, Newport News, Hampton, Williamsburg, Smithfield, Gloucester, Mathews and James City County in Virginia. The company offers a range of pool equipment that includes ionizers, automatic pool cleaners, chlorine feeders, power flo pumps, super pumps, sand filters and Hayward pool heaters.  They also offer a free water sample test and sell pool and spa chemicals and accessories including covers and parts.
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
SunClosed
Extra Phones

TollFree: (800) 861-7946

Services/Products
Above Ground Pool Sales, Service and Accessories including Chemicals, Liners, Pumps, Filters, etc. Inground Pumps, Filters, and Parts Spa Chemicals, Covers and Parts Free Water Testing
Brands
Aquasport, Confer, Hayward, Kleen Pool, Polaris, Poolmaster
Payment method
all major credit cards, check, debit, insurance, travelers checks
Location
Right inside the York County line from Newport News on Route 17.
Amenities
No Sub-Contractors Free One Year Labor Warranty Authorized Polaris Repair Center
Accreditation

Pool-Ionics Ionizers

Associations
APSP Member
Categories
Swimming Pool Dealers, Swimming Pool Construction, Swimming Pool Equipment & Supplies, Swimming Pool Repair & Service
Other Information

Specialties: Construction, Wells

Reviews

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Danni M.

09/29/2017

Overall
Expertise
Professionalism
Selection

Had a very good experience with Best Pools. They even put in a larger liner then the pool was and two seasons later they are coming to put in a free liner that we pick out and are going to install a Rhino Liner in so that the bottom of the pool is smoother and no roots can come through, etc. I expected that Best Pools is an "Above Ground Pool" company. Asking if they will install the liner in an Above Ground Pool is a weird question to ask.

Anthony S.

05/20/2016

Overall
Expertise
Professionalism
Selection

I have purchased two pools in the last twenty years and they have always provided honest quality service at a good price. Love the staff and owner. Blessed to have them close to home.

DW
Debra W.

12/11/2015

Overall

I'm buying a house with a pool and called out of the blue after being referred to Best Pools by another company that didn't handle above ground pools. Turns out Best Pools did the installation years ago and were familiar with everything I needed to know. Corey was very helpful and we set up an appointment to guide me through making sure my pool is protected for the winter and ready to open in the spring.

Overall

Extremely rude and unprofessional! I called to ask if they installed above ground pool liners and the gentleman just sat there before saying "That's a weird question". It shocked me so much it took me about 30 seconds before I asked him to clarify what he said. He then admitted that he said it and could give me no explanation as to why he thought that was a weird question. Considering that I called 4 other places to see if they installed above ground pool liners and all of them said no I have to assume this company is taking advantage of the fact that they are one of the only companies in the area that does this work. The owner called back and was very nice and agreed that it was inappropriate and uncalled for, however, my mother recently had an interaction with her that was even worse. I don't care if I have to pay double the price to get someone from out of the area to come service my pool I will make sure I do not use Best Pools!