Please do not go here! Very rude! Did a very poor job in a bride's maid dress, wedding had to be delayed 45 mins! Asked for my money back yelled and told me to get out of her shop! Wow!
We took my daughter's prom dress in for alterations. Irina was professional and pleasant. She made my daughter feel comfortable and had some great suggestions as far as appropriate fit and length that hadn't occurred to me. The turn around time was quick. Price was reasonable and the quality of her work is superior. I will not hesitate to use her services for any future alteration needs.
Irina really came through for us. My daughter bought her prom dress at a bridal shop, and they wanted more for the alterations than we paid for the dress! Irina did the alterations for 1/3 the cost and had it done 1 1/2 weeks before the prom. I know she was very busy but still managed to fit us in. I recommend her to anyone and will be taking things to her again!
I heard that this place was a great place to go to, so I decided to try it out. When I called to set up an appointment for my wedding dress, she said, "Is this your wedding? You sound like you're ten years old! A child!!" She laughed for a bit at her own, EXTREMELY rude joke. My matron of honor called a bit ago to ask what the price range would be for the dress because I didn't want to talk to her again and I forgot to ask. The woman gave an outrageous price range, stopped, and said, "No, I'm not going to do this over the phone," and hung up on my matron of honor! EXTREMELY RUDE CUSTOMER SERVICE. Then, when I called in to cancel my appointment, Irina cut me off and started talking in this really high voice that was so condescending and said, "Maam, maam, maam okkaaaaayyyyy it's dooooonnneeee." All I said was "My name is __ and I would like to cance-." She shouldn't have cut me off like I was saying too much.I'm extremely surprised with how rude Irina was considering I've heard good reviews in the past.