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- A fireplace can offer warmth, ambience, and an inviting focal point in a home. Fire provides the perfect atmosphere for social interaction, and watching the dancing flames is a primal and sensual experience which awakens the senses of sight, of sound, of smell, and of touch. With many wood stoves, fire even touches your sense of taste, offering home-baked bread or meals cooked on the stove's hot surface, just inches from the blazing flames. Fireplaces and Wood Stoves offers you information and shopping links covering the full range of products that you may need for your hearth, including fireplace mantels, patio heaters, and gas fireplaces. The site has been designed to help you quickly and easily find the right accessories for your fireplace or wood stove, whether in a home or a cottage.
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- installation, Chimneys, Installations, Relining, Marble & Tile Facing, Pellet Stove Repair, Firebox Repair, Fire Safety Inspections, Repair & Relining, Natural Stone, Fireplace Inserts, Decorative Fireplaces & Stoves, Wood Burning Stoves, Gas Fireplaces, Indoor Fireplaces, Standing Seam, Gas Logs, Glass Doors, Fire Starters, Masonry, UL Listed Liners, Ventless Fireplaces, Flashing, Stainless Steel, Fireboxes, Outdoor Fireplaces, Liners.
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- Fireplaces, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Chimney Cleaning, Chimney Cleaning Equipment & Supplies, Cleaning Contractors, Fireplace Equipment, Heating Equipment & Systems, Heating Stoves, Kitchen Accessories, Major Appliances
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Parking: Lot
Wheelchair Accessible: Yes
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Reviews
07/06/2018
Need to purchase a new stove after they serviced and said was fine. They wanted me to buy a $10,000 stove. I said no. They refused to even offer lower options. I had used them for 2 yrs. Only to find out they have lied to me and would not assist a regular customer. I will not use them again and I would not recommend them to anyone.
01/25/2017
Completely and unquestionably disappointed,
1. Questionable Service fee of $165.00 charges, just to show up for work and $60.00 per hour after. I requested four problems to be taken care of, only one got done in two hours. Then I would need to pay an additional $165.00 for another service fee for the technician to show up again, and to complete the 3 other heating problems.
2. The technician indicated a replacement digital thermostat at a cost of $170.00. A comparable replacement digital thermostat at Home Depot cost, $30.00 I had to pry this info out of the Service Manager, the service technician avoided the cost inquiry and played innocent to the part cost inquiry.
3. Country Comfort billing couldn't even get the billing invoice address and sent it to the wrong person and billing address. The service rate fee correct, and had to engage with the owner to define their hourly billing rate charge on the invoice. Which they over charged myself for $60.00.
The end result was the Owner said "I don't need your business over the phone to myself, as to correct the communication problem, with the sales person, service manager billing invoice and ultimately trying to resolving the poor customer care with the Owner of Country Comfort.
The owner was just plain rude and defiantly has poor customer service skills to correct the multiple egregious business etiquette problems and to make their customer pleased for repeat business and customer recommendations in the future.
"Do The Customer Business Math," as with customer service, rate billing and replacement part, billing charges and correct person and mailing invoicing . . . problems.
I will never do business in the future again.
"Do The Customer Business Math."
Poor Invoice Service Charges . . . Expensive Comparable Replacement Part Charges . . . Poor Customer Service Communication . . . Inaccurate Name Invoicing and Mailing Address Problems
Overall Rating: Very Disappointing
12/15/2014
I have purchased two Quadrafire stoves from Country Comfort. The staff is very friendly and knowledgeable.
Details
Phone: (717) 792-9634
Address: 3945 W Market St, York, PA 17408
Website: http://www.countrycomfortstoves.com
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