What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
If they actually return your phone call (took them 5 months after several attempts), you might, just might actually get decent service. However, be advised of dealing with a terrible secretarial staff who has no interest in being helpful. To Innerst, you are NOT a customer...just another number. I would highly recommend going somewhere else if you'd actually like to be treated like a person. Perhaps Hawn's on Carlisle Road.
If you don't want to be stuck paying for a lemon, then steer clear of this place! My car broke down 3 weeks after I got it. They used their own mechanics to fix it and then gave me a $300 bill. Every month there is a new problem with it. I wish I knew better. Never EVER again. The car is priced $6000 more than the actual value.
The owner is friendly goes out of his way to sell his cars. He let us keep ours for half a day while we had our own mechanic look at it.Be ready to haggle and have them fix problems you might find. We got a great buy there that still runs.
Steve is the BEST salesman I have ever encountered in 40 years of purchasing cars. The vehicle runs great and they have a 2 year warranty on everything but basic maintenance. They report to credit too! Mines gone up 80 points in 11 months...GO Steve!
I thank my lucky stars that a friend suggested I call Wilmer Miller's Garage when I was having transmission trouble. For about two years, the car occasionally revved up to 3000 rpm and would only go 25 mph. My mechanic recommended a new transmission, which I could not afford at the time.When my mechanic retired and the problem reoccurred, I went to a new mechanic who also said I could use a new transmission. I called Wilmer Miller's on the recommendation of a friend. Chris (I think he is the new owner) told me just drop the car off so he could check it out. A few hours later he called and said I just had a loose cable, which he fixed. The cost was $80.00 to fix the loose cable vs. $2400.00 for a new transmission. His bill was low and very detailed, explaining the steps to diagnose the problem. A few weeks after Chris at Wilmer Millers fixed my transmission I had the car in to mount new tires. While there I mentioned that the 60/40 back seat would not drop open on one side. Another shop had given me an estimate of $182.00 to fix this latch. I wanted Chris to check out this seat and see if he could fix it for less. It was almost dark by this time, the car was outside, not in the garage under lights, Chris fiddled with the seat release and said he could feel a latch, He asked if there was a lock or something on this seat. I got a flashlight, looked at the back of the seat, and sure enough, there was a small switch which was in the locked position. I flipped the switch, the seat came loose and dropped right down. Chris did not charge me anything for this fix, which is $0.00 vs $182.00. The shop that gave me the $182.00 estimate had my car a full day, in a garage, under lights. Chris fixed it in the parking lot in the dark in a few minutes.I trust this shop, they are honest and knowledgeable, everything you would want in a mechanic.
We have bought several used cars from Tyler Run. Their General Manager, Steve Kleiser is extremely honest, and totally stands behind every sale that we made there. They consistently had the best value on used car pricing that we found. We would not hesitate to buy another car from them!
They deserve negitave -100. They are a horrible business. Don't buy here! They took an unauthorized extra payment out of my account, after I already made a payment. Which caused my bill coming out to bounce. I was hit with two fee from my bank due to the car place messing up payments. They are giving me a runaround about paying me. Also John owner doesn't return any calls. His daughter (manger) act disrespectful and unable to handle herself professional at all. So far this family business is the worst business transaction I've ever had. I hate them all. If they refuse to pay I will be taken legal actions. Also I am contacting the better business bureau about them. They plain out stole from my bank account!!!
Horrible customer service. They guy on the lot was truly dissapointing. Wasn't interested in making a sale, just worried about getting out of work on time.
Had a lot of plows I found one that fit my budget but I noticed the headlights were broke so he threw in new lights for free good solid people I know where I'll be going again
Horrible owner and nonexperienced employees. Service department doesn't know what they are doing either, can't fix cars even if their lives depended on it. Don't let them scam you!!!!!!!!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.