From my first visit...the staff was super professional...they make u feel at home from start to finish...best dentist office I ever experienced...its a small office ..but big on smile
Receptionist got me in for emergency right away. I called my office of 12 years and they seemed like they did not care. Dr Dave and the very humorous staff worked well together and exceeded my expectations with nice work on front tooth. Usually do not leave reviews b/c misfits and cry babies need to vent but I was touched that this office helped with my problem ASAP. Clean and very current office.
Just received a phone call from the receptionist cancelling my new patient appointment for tomorrow. I made this appointment over 2 months ago and had to take the full day off because I live in PA and commute for work in MD...they call me at 3 p.m. today to cancel my appointment for tomorrow at 12:20..I thought well OK ill take a different time then...no way they can do that the lady said..the earliest they can rescheduled me isn't until May 31st????...Needless to say i went with this office basing it on the reviews I saw online and it was rated 4 to 5 stars. DO NOT GO BY THE REVIEWS!!!!...not to mention prior to this they had mentioned I may need x-rays at my appointment my insurance only allows x-rays every 2 years unless its bite wings...I contacted my other dentist and the receptionist at Westside asked me to have my old dentist send my x-rays so they had them by my first appointment... I call to confirm receipt of the x-rays with Westside dental and left a message on their General voicemail and never received a call back. I Still don't know if they ever received them. I asked the lady who called to confirm my appointment on Monday if she could have Amy call me to confirm she got them because if she didn't I would call and make sure they were there prior to me arriving tomorrow... and they never did tell me if they got them or not..oh well..not a very good impression at all...I will not be calling to reschedule and my boyfriend will be cancelling his appointment in June as well... I will be going back to my old dentist in MD..What a shame to think it was more convenient to get a new dentist here and feel comfortable about it...you have been warned..Stay away!
West Side Dental got me in ASAP for an emergency and I was so impressed I am having all my work and cleanings done there! I am even switching my 13 year old, it is worth the 30 minute drive. The staff always go above and beyond trying to make the best of an uncomfortable situation. Just a stellar dentist office all around and on every level!!
Very skilled and great service. I called 15 minutes before closing and they stay open to do my root canal service to ease my pain and get me back to work the next day. I will not go anywhere else. Great concern and effort to help . Joel
Great customer service and excellent chairside manner. I lived in York all my life and have never experienced personal and genuine care from any medical or dental program like this office. I saw a lot of awards on the wall too. Wellspan could learn a thing or two from this Dental office. Marie
Stylish office with current vibe and beautiful art everywhere. Great guidance with treatment and procedure. School principal told me many parents rave about the quality and humor...I agree!!! I saw a staff that works well together and no issues with the Doctor. I have been there many times. Tammy
I was an end of day walk-in patient. I am a volunteer fire fighter without insurance. Do not really like dentistry. These guys stayed 45minutes past closing to help me. When I pulled my wallet out to pay he saw my military id and said "you have already paid with your service " I was touched. I'll never forget it. Gary
Most awesome dental exam ever! From the Ladies at the front desk to all the staff that performed the work they could not have been any better. Everyone there has a personality and actually connects with you as a human being. As for the Ladies comments about the Dentist, the only thing I saw was a great working relationship where everyone appears to enjoy working together. Honestly I enjoyed my time with these folks. So much so that I think I would have hung out a while longer had they asked LOL. My wife and 4 kids will now be coming to this office!. To often Doctors office's forget we are customers as well as patients. Wellspan could learn a thing or two from this incredible group of people.