Horrible Company , don't waste your time . This company has settled several unpaid overtime and discrimination cases .
Serving the York Area.
From Business: xfinity TV - Enjoy a vast library of the hottest new releases, most current TV episodes and loads of kids’ programming, available instantly. Catch up on the lates…
There's no competition for wireless ISPs in Southern YORK county so,these guys treat their customers like jerks.Double Dog is more concerned with adding more customers than actually providing decent Internet service. It NEVER gets above a speed grade of F nat'l.We rarely see speeds over 2 Mbps average.The outages are frequent and last anywhere from a minimum of 1 hour on up and they never report scheduled maintenance or downtime to their customers or on their website.We have cellular data and contact their maintenance team when service is down and its OFTEN.When they contact you back, it's with a apathetic attitude and usually try to blame you for the problem.Your outages must become frequent for them to actually send one of their techs out on a service call.When a tech does come to your house,they just swap radios with you and leave. BTW,the radio they just gave you, was taken down from another person that also had connection issues. Do yourself a favor and get something else.
Worst internet service provider I have ever had. Paying for 125 Mbps and only receiving 0.02 Mbps. Customer service representatives rush through the basic when dealing with problems and are eager to transfer you without giving any results. Problems have not been fixed over the past 6 months with continuous issue reporting. They say they can guarantee service satisfaction but only do the bare minimum. I am now looking for a new service provider, will never recommend this service to anybody I know, and would tell anybody and anyone on the street or in line at Walmart how horrible this company is.
Lee was Awesome! He was very professional and efficient. I contacted him and he was able to help me within 30 minutes. He updated my computer and was even able to provide me with everything I needed super fast! I would highly recommend BetterPCPlus!! Thanks Lee!
Lee is fast, efficient and thorough; he got my computer done the day before he promised it, and he followed up with extra help in phone calls. He did MORE work than required and kept me informed of what was happening. I'd use him anytime.
This company provided great service at a low price just as advertised. They fixed the computer at my office that would blue screen all the time. He fixed the computer very quickly and I didn't lose any of my saved information or documents (which was my biggest concern). I would use them again if need be.
Better PC Plus fixed my computer fast (same day). Also i don't think there is anyone around that does it cheaper (except high school students and the like). The technitian that arrived was very proffesional.