I called nearly 12 hours in advance to make sure a cab was available and the man I spoke with was literally one of the nicest dispatchers I've ever heard from any cab company. The driver himself even called an hour before arrival time to verify my pick-up location. However, when the time came I was left standing outside in the cold. This was during a winter night, after my work shift, and after the store had closed up. If I didn't have such kind coworkers that insisted they help me get home safely then I'm not sure what I would have done. I did not want to inconvenience them so I was disappointed. I got a call about 20 minutes later from the cab company but by that time I said forget it!
I would recommend another cab company, and will look for another one when I travel back. On my trip from the airport, the driver missed the street, and he probably would have kept going if I didn't tell him how to get where I needed to go. On the way back to the airport, I called and told the dispatcher my location. I saw the driver go right past me. Another cab company came by about 30 seconds later and offered me a ride, and I came back with him.
This was my first time ever calling a cab. And though on the phone I was a little nerves from what I heard. My driver was quick to get to my workplace and she was very nice, even considering my bad directional skills. My driver even told me that you can request a male or female driver. I would recommend these guys to anyone.
The other cab companies weren't answering their phones So I decide to give them a chance. They told me 15 minutes And they were on time They called when they were on their way they called when they got their. I enjoyed the conversation we had in the cab Overall very nice experience.
Called for a pick up - arrived on time - very professional - great service - Thank you
Help the people that work there be more responsible